Is this Ascott Gurney Penang pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ascott Gurney Penang?

Check-in time for Ascott Gurney Penang starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ascott Gurney Penang have a swimming pool?

Yes, this Ascott Gurney Penang has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ascott Gurney Penang?

Best-rates for the Ascott Gurney Penang starts from $136 per night with includes Parking, Accessibility, Security/Safety, Child Friendly, Internet, Pool, TV, Wheelchair Accessible, Restaurant, Guest Services, Sports/Activities, Bedding/Linens, Bar, Laundry, Air Conditioner, Business Services, Wellness Facilities, Toiletries, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ascott Gurney Penang a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ascott Gurney Penang wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ascott Gurney Penang is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ascott Gurney Penang?

Based on the information reported by the owner or manager, the Ascott Gurney Penang indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ascott Gurney Penang?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Ascott Gurney Penang | Hotel in George Town

| 9.4 (251 Reviews) | 1 Bathroom

Downtown George Town Hotel | Ascott Gurney Penang

Hotel in Downtown George Town, George Town

Family-friendly hotel with 2 outdoor pools, 3-minute walk to Gurney Drive
2 outdoor pools, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Housekeeping is available on request.
Ascott Gurney Penang offers 271 air-conditioned accommodations with safes and slippers. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. 32-inch Smart televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Bidet

Towels

Free toiletries

Bedroom

Rollaway/extra beds (surcharge)

Free cribs/infant beds

Air conditioning

Premium bedding

Down comforter

Bed sheets

Safe

Individually furnished

Desk

Iron/ironing board (on request)

Water-efficient showers only

Water-efficient toilets only

Individually decorated

Slippers

Laptop-friendly workspace

Energy-saving switches

Soundproofing

Breakfast

Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 58-100 for adults and MYR 38-50 for children

Room service available

1 restaurant

1 bar

Parking

Limited onsite parking

Free self parking on site

Limo/town car service

Accessibility

Elevator

Activities

Beach access

Children's pool

24-hour fitness center

2 outdoor pools

Entertainment

32-inch Smart TV

Satellite channels

General

Meeting rooms

Business center

Conference space (7965 square feet)

Front-desk safe

Elevator

Water dispenser

Banquet hall

Malay

Chinese (Mandarin)

English

Water dispenser

Renovated entire property - February 2022

No plastic water bottles

Reusable cups only

At least 80% lighting from LEDs

Double-glazed windows

Reusable tableware only

Vegetarian dining options

No plastic soda bottles

Smoke-free property

No plastic drinking straws

Guest Services

Children's pool

Rollaway/extra beds (surcharge)

Waterslide

2 outdoor pools

Free cribs/infant beds

Laundry facilities

Soundproofed rooms

Luggage storage

Multilingual staff

Concierge services

Daily housekeeping

Dry cleaning service

Change of bedsheets (on request)

Tour/ticket assistance

Change of towels (on request)

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool sun loungers

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! children 4 years old and younger stay free when using existing bedding. rollaway/extra beds are available for myr 150.0 per night. free cribs (infant beds)!

Payment Policy

Fee for continental breakfast: approximately myr 58 to 100 for adults, and myr 38 to 50 for children pet fee: myr 500 per accommodation, per night rollaway bed fee: myr 150.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of myr 500 per accommodation, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation

A local government tax will be imposed and collected at the property upon arrival. the fee will be charged per room, per night. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards, debit cards, and cash this property uses a grey water recycling system

Reviews

Martyn J

Jan 15, 2026 05:26:34 PM

Review Score: 8

Summary: Overall this hotel was amazing, the views were breathtaking, it was extremely clean and had lots of facilities. The people that work there were always polite and apart from one instance extremely attentive. The only two negatives I would mention is, for such a big hotel there are only 3 check in/enquiry desks and generally just two staff on them meaning you often have to wait a good few minutes if you needed anything from them. The second was the restaurant. On the first night I had an absolutely lovely steak, I enjoyed it that much I decided to have a meal there the next night. This time I ordered the lamb shank. The issue was it didn’t come as described on the menu, it came with mash instead of rissole potatoes as specified. The lamb shank was embedded in the mash and I really don’t like mask. I waiting to see the waiter again but didn’t. I ended up just eating the lamb on top after waiting a good while. The waiter didn’t check on me at all even though I was literally the only person in the restaurant and I mean only person. By the time I did see him and call him over to get the bill it was a good 20 minutes later, meal hardly touched (see picture). At that point I wasn’t hungry anymore so didn’t raise it and he didn’t ask me how my meal was even though it was hardly toughed. The hotel is also in a lovely location with lots of amenities close

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Room Arrangement

Room Info	Facilities
Studio Premier Twin City View Room Size: 473 square feet m² 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 473, Shower only, Ping - 13, Extra bed count 1, Square meters - 44, Number of bathrooms - 1, Private bathroom, Separate sitting area, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Studio Twin City View Room Size: 473 square feet m² 2 Twin Beds	General Pet-friendly room, Private bathroom, Square feet - 473, Shower only, Ping - 13, Rainfall showerhead, Extra bed count 1, Bed count minimum 2, Square meters - 44, City view, Bed count maximum 2
One Bedroom Executive Seaview Room Size: 640 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Separate bathtub and shower, Number of bedrooms - 1, Ping - 18, Sea view, Square meters - 59, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 640, Number of bathrooms - 1
Deluxe Studio King City View Room Size: 473 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 473, Shower only, Ping - 13, Extra bed count 1, Square meters - 44, Number of bathrooms - 1, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
1 Bedroom Premier Sea View Room Size: 640 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Dining table, Number of bedrooms - 0, Shower only, Square meters - 59, Extra bed count 1, Square feet - 640, Separate dining area, Number of bathrooms - 1, Private bathroom, Ping - 18, Separate sitting area, Park view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Studio Premier King City View Room Size: 473 square feet m² 1 King Bed	General Pet-friendly room, Private bathroom, Square feet - 473, Shower only, Separate sitting area, Ping - 13, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 44, City view
2 Bedroom Premier Sea View Room Size: 1152 square feet m² 3 King Bed and Twin Beds	General Pet-friendly room, Number of living rooms 0, Dining table, Number of bedrooms - 0, Sea view, Extra bed count 1, Number of bathrooms - 2, Separate dining area, Ping - 32, Square feet - 1152, Private bathroom, Separate bathtub and shower, Square meters - 107, Separate sitting area, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3