Best Western Papilio Hotel | Hotel in Surabaya

| 8.6 (50 Reviews) |  1 Bathroom
Surabaya Hotel | Best Western Papilio Hotel

Hotel in Surabaya

Hotel in Surabaya with free breakfast and free valet parking
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and 24-hour room service.
Best Western Papilio Hotel offers 226 air-conditioned accommodations with washers/dryers and safes. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.


An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 17
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for idr 350000.0 per day. cribs (infant beds) are not available.
Payment Policy
Rollaway bed fee: idr 350000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of we care clean (best western) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Matt
Jul 12, 2025 02:47:55 AM
Review Score:   10
Summary: The staff was extremely accommodating and made my stay a pleasure. Indi in customer relations went above and beyond to make sure I had an enjoyable stay.
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