Is this Crown Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Crown Hotel have a swimming pool?

No, this Crown Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Crown Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crown Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crown Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crown Hotel?

Based on the information reported by the owner or manager, the Crown Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crown Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Crown Hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Crown Hotel | Hotel in Mataram

| 6.4 (5 Reviews) | 1 Bathroom

Hotel in Mataram

Hot springs hotel with a full-service spa connected to a shopping center in Mataram
This hotel features a full-service spa, a restaurant, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, 24-hour room service, and concierge services are onsite.
Crown Hotel offers 18 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Mataram hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Balcony/Terrace

Business Services

Bedding/Linens

Spa

Restaurant

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Shower

Private bathroom

Towels

Bedroom

Air conditioning

Desk

Laptop-friendly workspace

Breakfast

Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 30000 for adults and IDR 25000 for children

24-hour room service

1 restaurant

Free bottled water

Coffee/tea maker

Refrigerator

Parking

Airport shuttle on request

Wheelchair-accessible parking available

Free self parking on site

24-hour drop-off airport shuttle (surcharge)

Accessibility

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Activities

Outlet shopping

Theme parks

Health/beauty spa

Full-service spa

Entertainment

Cable channels

Flat-screen TV

General

Meeting rooms

Front-desk safe

Indonesian

Guest Services

Laundry facilities

Snack bar/deli

Refrigerator

Luggage storage

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Dry cleaning service

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Garden

Outdoor furniture

Balcony

Yard

Spa

Body scrubs

Couples treatment room(s)

Detox wraps

Hot springs/mineral springs

Aromatherapy

Massage - hot stone

Reflexology

8 treatment rooms

Ayurvedic treatments

Spa open daily

Massage/treatment rooms

Facials

Massage - sports

Massage - deep-tissue

Manicures and pedicures

Body treatments

Policies

Check-in

Check-in start time: 11:30 pm; check-in end time: midnight early check-in subject to availability express check-in available late check-in subject to availability minimum check-in age: 15

Check-out

Check-out before 2:00 pm express check-out available

Child Policy

Children are welcome. kids stay free! up to 10 children 1 year old and younger stay free when using existing bedding. rollaway/extra beds are available for idr 100000.0 per day. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately idr 30000 for adults and idr 25000 for children airport shuttle fee: idr 225000 per vehicle rollaway bed fee: idr 100000.0 per day laundry fee: idr 25000 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jun 29, 2016 11:09:36 PM

Review Score: 4

Summary: The rooms are nothing special. The included breakfast is Nasi goreng delivered to the room with sweet tea. Not a three star in my opinion.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room Room Size: 4305 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 400, Number of bedrooms - 0, Square feet - 4305, Garden view, Ping - 121, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Twin Room, 2 Bedrooms, Smoking, Garden View Room Size: 3444 square feet m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Square feet - 3444, Number of bedrooms - 2, Garden view, Wheelchair accessible, Square meters - 320, Ping - 97, Bed count minimum 2, Bed count maximum 2