Four Points by Sheraton Surabaya, Pakuwon Indah | Hotel in Surabaya

| 9.2 (542 Reviews) |  7 Bathrooms  16 Guests
Surabaya Hotel | Four Points by Sheraton Surabaya, Pakuwon Indah

Hotel in Surabaya

Located in Surabaya, 6.7 miles from Pasar Turi Train Station Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a restaurant. This 4-star hotel offers a business center and a concierge service. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Guest rooms include a closet. A buffet, à la carte or Full English/Irish breakfast is served at the property. Sharp Bamboo Monument is 7 miles from Four Points by Sheraton Surabaya, Pakuwon Indah, while Submarine Monument is 7.1 miles away. Juanda International Airport is 13 miles from the property.

Four Points by Sheraton Surabaya, Pakuwon Indah is located in Surabaya.

This 276 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Transportation/Shuttle, Sports/Activities, and several others. This is a 4 star rated property and has over 542 reviews with the average score of 9.2 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 276 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Four Points by Sheraton Surabaya, Pakuwon Indah in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Four Points by Sheraton Surabaya, Pakuwon Indah”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Breakfast in the room
  • Bar
  • Fruit
  • Special diet meals (on request)
  • Restaurant
  • Kids' meals
Parking
  • Private Parking
  • Free parking
  • Parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
Activities
  • Fitness
  • Nightclub/DJ
  • Live music/Performance
  • Themed dinners
  • Fitness center
  • Happy hour
  • Golf course (within 2 miles)
  • Tennis court
General
  • Hypoallergenic room available
  • Safe
  • Designated smoking area
  • Wifi in all areas
  • Family rooms
  • Facilities for disabled guests
  • Elevator
  • Air conditioning
  • Heating
Guest Services
  • Airport shuttle
  • Baggage storage
  • Suit press
  • Packed lunches
  • Dry cleaning
  • Daily housekeeping
  • Laundry
  • Valet parking
  • Room service
  • Ironing service
  • Meeting/Banquet facilities
  • Business center
  • Express check-in/out
  • Concierge
  • Airport shuttle (additional charge)
  • Fax/Photocopying
  • 24-hour front desk
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • BBQ facilities
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • 24-hour security
  • Fire extinguishers
  • CCTV outside property
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Key card access
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Face masks for guests available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool toys
  • Kids' pool
  • Shallow end
  • Pool bar
  • Swimming pool
  • Pool with view
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
9.1
Location:
9.55
Staff:
9.75
Facilities:
9.45
Comfort:
9.56
Cleanliness:
9.49
AMRIN
Jan 20, 2026 08:00:00 AM
Review Score:   10
Thailand
Reviewer Type: Extended Group
Travel Purpose: business
Positive: Location next to Pakuwon Mall was excellent. Breakfast spread variety was excellent. Alot of food to choose from and taste was good. Credit to the F&B staff during breakfast for being so attentive and helpful.
Negative: Nothing
Summary: Excellent location. Excellent breakfast.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Guest room, 1 King
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Deluxe Guest room, 1 King

Bathroom

Conditioner, Shampoo, Slippers, Shower cap, Shower, Bidet, Towels, Toothbrush, Body soap, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet, Walk-in shower

General

Suit press, Interconnecting room(s) available, Iron, Smoke Alarm, Fire extinguisher, Safe, Trash cans, Carpeted, Key access, Key card access, Air conditioning, Ironing facilities

Media & Technology

Telephone, TV, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View, City view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Dryer

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Adapted bath

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Premium Deluxe, Guest room, 1 King
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
Premium Deluxe, Guest room, 1 King

Bathroom

Conditioner, Shampoo, Slippers, Shower cap, Shower, Bidet, Towels, Toothbrush, Body soap, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet, Walk-in shower

General

Suit press, Interconnecting room(s) available, Iron, Smoke Alarm, Fire extinguisher, Safe, Trash cans, Carpeted, Key access, Key card access, Air conditioning, Ironing facilities

Media & Technology

Telephone, TV, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View, City view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Dryer

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Adapted bath

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Premium Deluxe, Guest room, 2 Single Beds
Room Type: Double
Room Size: 31 m2
2 Twin bed(s) Bed
Premium Deluxe, Guest room, 2 Single Beds

Bathroom

Conditioner, Shampoo, Slippers, Shower cap, Shower, Bidet, Towels, Toothbrush, Body soap, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet, Walk-in shower

General

Suit press, Interconnecting room(s) available, Iron, Smoke Alarm, Fire extinguisher, Safe, Trash cans, Carpeted, Key access, Key card access, Air conditioning, Ironing facilities

Media & Technology

Telephone, TV, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View, City view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Dryer

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Adapted bath

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Junior Suite, 1 King
Room Type: Suite
Room Size: 38 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Junior Suite, 1 King

Bathroom

Conditioner, Bathtub or shower, Slippers, Shampoo, Shower cap, Shower, Bidet, Towels, Toothbrush, Body soap, Free toiletries, Private bathroom, Hairdryer, Toilet paper, Toilet, Walk-in shower, Bathtub, Bathrobe

General

Suit press, Interconnecting room(s) available, Iron, Smoke Alarm, Fire extinguisher, Safe, Trash cans, Carpeted, Key access, Key card access, Air conditioning, Ironing facilities

Media & Technology

Telephone, TV, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Desk, Sitting area

Bedroom

Linens, Alarm clock, Walk-in closet, Wardrobe or closet, Childrens' cribs

View

View, City view

Kitchen

Electric kettle, Dryer

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Adapted bath

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Deluxe Guest Room with 2 Single Beds
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
Deluxe Guest Room with 2 Single Beds

Bathroom

Conditioner, Shampoo, Slippers, Shower cap, Shower, Bidet, Towels, Toothbrush, Body soap, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet, Walk-in shower

General

Suit press, Interconnecting room(s) available, Iron, Smoke Alarm, Fire extinguisher, Safe, Trash cans, Carpeted, Key access, Key card access, Air conditioning, Ironing facilities

Media & Technology

Telephone, TV, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View, City view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Dryer

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Adapted bath

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Premium King Suite
Room Type: Suite
Room Size: 64 m2
1 Sofa bed Bed
1 King bed(s) Bed
Premium King Suite

Bathroom

Conditioner, Bathtub or shower, Slippers, Shampoo, Shower cap, Shower, Bidet, Towels, Toothbrush, Body soap, Free toiletries, Private bathroom, Hairdryer, Toilet paper, Toilet, Walk-in shower, Bathtub, Bathrobe

General

Suit press, Interconnecting room(s) available, Iron, Smoke Alarm, Fire extinguisher, Safe, Trash cans, Carpeted, Key access, Key card access, Air conditioning, Ironing facilities

Media & Technology

Telephone, TV, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Desk, Sitting area

Bedroom

Linens, Alarm clock, Walk-in closet, Wardrobe or closet, Childrens' cribs

View

View, City view

Kitchen

Electric kettle, Dryer

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Adapted bath

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer
Family King Room
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
Family King Room

Bathroom

Conditioner, Shampoo, Slippers, Shower cap, Shower, Bidet, Towels, Toothbrush, Body soap, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet, Walk-in shower

General

Iron, Smoke Alarm, Fire extinguisher, Safe, Trash cans, Carpeted, Key access, Key card access, Air conditioning, Ironing facilities

Media & Technology

Telephone, TV, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View, City view

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Dryer

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Adapted bath

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Surabaya hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surabaya hotel?

Check-in time for Surabaya hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surabaya hotel have a swimming pool?

Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surabaya hotel?

Best-rates for the Surabaya hotel starts from $83 per night with includes Wellness Facilities, Fireplace/Heating, Bar, Entertainment, Parking, Designated Smoking Area, View, Security/Safety, Barbecue/Outdoor Cooking, Child Friendly, Pool, Transportation/Shuttle, Sports/Activities, Internet, Wheelchair Accessible, Guest Services, Breakfast, Laundry, Air Conditioner, Accessibility, Business Services, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surabaya hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surabaya hotel?

Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surabaya hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD83
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