Four Points by Sheraton Surabaya, Tunjungan Plaza | Hotel in Surabaya

| 9.0 (393 Reviews) |  5 Bathrooms  15 Guests
Surabaya Hotel | Four Points by Sheraton Surabaya, Tunjungan Plaza

Hotel in Surabaya

Four Points by Sheraton Surabaya, Tunjungan Plaza offers accommodations in the business district in Surabaya. The hotel has a conveniently direct access to the Tunjungan Plaza Shopping Mall. Free WiFi is available throughout the premise. The rooms at Four Points by Sheraton Surabaya, Tunjungan Plaza are air-conditioned and fitted with a flat-screen TV, a safety deposit box and a mini-bar. Some rooms feature a seating area to relax with views of the city. The private bathroom comes with hot and cold shower. The hotel operates a 24-hour front desk and security. The staff can assist with tour arrangements and ticketing. Guests can order room service to dine in privacy or choose one of the hotel's dining outlets. Lime Restaurant serves à la carte dishes all day, while Wrapped offers baked goods and dessert. The Lobby Lounge is good for cocktails in the evening. The hotel can also arrange car hire and airport transfer with additional charges. The nearest airport is Juanda International Airport, a 45-minute drive from Four Points by Sheraton Surabaya, Tunjungan Plaza.

Four Points by Sheraton Surabaya, Tunjungan Plaza is located in Surabaya.

This 294 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Entertainment, Barbecue/Outdoor Cooking, and several others. This is a 4 star rated property and has over 393 reviews with the average score of 9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 294 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Four Points by Sheraton Surabaya, Tunjungan Plaza in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Four Points by Sheraton Surabaya, Tunjungan Plaza”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Bar
  • Snack bar
  • Restaurant
  • Kids' meals
  • Coffee house on site
  • Fruit
  • Wine/Champagne
Parking
  • Accessible parking
  • Parking on site
  • Free parking
  • Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Locker rooms
  • Back massage
  • Hand massage
  • Head massage
  • Fitness center
  • Full-body massage
  • Massage
  • Foot massage
General
  • Facilities for disabled guests
  • Wifi in all areas
  • Elevator
  • Non-smoking rooms
  • Safe
  • Air conditioning
  • Designated smoking area
Guest Services
  • Concierge
  • Suit press
  • Dry cleaning
  • ATM on site
  • Meeting/Banquet facilities
  • Car rental
  • Shuttle service
  • Room service
  • Fax/Photocopying
  • Valet parking
  • 24-hour front desk
  • Business center
  • Ironing service
  • Shared lounge/TV area
  • Daily housekeeping
  • Shuttle service (additional charge)
  • Laundry
  • Airport shuttle (additional charge)
  • Airport shuttle
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • BBQ facilities
  • Outdoor pool
  • Outdoor pool (year-round)
Security/Safety
  • Fire extinguishers
  • 24-hour security
  • Smoke alarms
  • CCTV outside property
  • Key card access
  • CCTV in common areas
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • First aid kits available
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Access to healthcare professionals
  • Physical distancing rules followed
  • Cashless payment available
  • Mobile app for room service
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Kids' pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.72
Location:
9.46
Staff:
9.57
Facilities:
9.01
Comfort:
9.34
Cleanliness:
9.2
Mazlan
Sep 20, 2025 07:00:00 AM
Review Score:   9
Malaysia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: the location is very good nearby shopping mall
Negative: no, everything is awesome
Summary: great and I love it
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Toothbrush, Shampoo, Slippers, Shower cap, Conditioner

General

Carpeted, Ironing facilities, Soundproof, Fire extinguisher, Safe, Air conditioning, Tile/Marble floor, Iron, Smoke Alarm, Key card access, Trash cans

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

View

City view, View, Pool view

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Drying rack for clothing

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room
Room Type: Double
Room Size: 28 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Toothbrush, Shampoo, Slippers, Shower cap, Conditioner

General

Carpeted, Ironing facilities, Soundproof, Fire extinguisher, Safe, Air conditioning, Tile/Marble floor, Iron, Smoke Alarm, Key card access, Trash cans

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

View

City view, View, Pool view

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Drying rack for clothing

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Premium King Room
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed
Premium King Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Toothbrush, Shampoo, Slippers, Shower cap, Conditioner

General

Carpeted, Ironing facilities, Soundproof, Fire extinguisher, Safe, Air conditioning, Tile/Marble floor, Iron, Smoke Alarm, Key card access, Trash cans

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

View

City view, View, Pool view

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Drying rack for clothing

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Premium Suite
Room Type: Double
Room Size: 53 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Toothbrush, Shampoo, Slippers, Shower cap, Bathtub, Bathtub or shower, Conditioner

General

Carpeted, Ironing facilities, Soundproof, Fire extinguisher, Safe, Air conditioning, Tile/Marble floor, Iron, Smoke Alarm, Key card access, Trash cans

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

View

City view, View

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Drying rack for clothing

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Deluxe Family Room
Room Type: Double
Room Size: 28 m2
1 Full bed(s) Bed
1 Bunk bed Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Toothbrush, Shampoo, Slippers, Shower cap, Conditioner

General

Carpeted, Ironing facilities, Soundproof, Fire extinguisher, Safe, Air conditioning, Tile/Marble floor, Iron, Smoke Alarm, Key card access, Trash cans

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

View

City view, View

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room Amenities

Clothes rack, Drying rack for clothing

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD $86
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