Grand Cititel Hanoi Hotel & Spa | Hotel in Hanoi

| 9.6 (372 Reviews) |  1 Bathroom
French Quarter Hotel | Grand Cititel Hanoi Hotel & Spa

Hotel in French Quarter, Hanoi

Hotel with a full-service spa, 8-minute walk to Hoan Kiem Lake
This hotel features a full-service spa, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Change of towels is available on request.
Grand Cititel Hanoi Hotel & Spa offers 98 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, slippers, designer toiletries, and bidets.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in time starts at 2 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for vnd 700000.0 per day.
Payment Policy
Airport shuttle fee: vnd 500000 per vehicle (one-way, maximum occupancy 3) airport shuttle fee per child: vnd 500000 (one-way), (up to 18 years old) rollaway bed fee: vnd 700000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Hyowon
Jan 5, 2026 09:20:34 PM
Review Score:   10
Summary: Room was small and the shower room and toilet doors were opening to the room touching the floor, making water come to the room's floor. It was not a big problem and not a maintenance issue but how the room was built/designed. Otherwise, service was great - staff were all very helpful and kind; location was very convenient (5 minute walk to the lake, to cathedral, to Circle K (24 hour convenience store), to banh mi stores, to a number of local cafes. We are happy with our stay at Grand Cititel Hotel.
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