Hanoi Bonsella Hotel | Hotel in Hanoi

| 9.8 (386 Reviews) |  1 Bathroom
Old Quarter Hotel | Hanoi Bonsella Hotel

Hotel in Old Quarter, Hanoi

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Hanoi Bonsella Hotel offers 24 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Heating
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Towels
  • Hair dryer
  • Bidet
  • Free toiletries
Bedroom
  • Rollaway/extra beds (surcharge)
  • Premium bedding
  • Free cribs/infant beds
  • Pillow-top mattress
  • Air conditioning
  • Heating
  • Iron/ironing board
  • Slippers
  • Safe
  • Desk
  • Individually furnished
  • Phone
Breakfast
  • Room service available
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Electric kettle
  • Minibar
  • Free bottled water
Parking
  • Roundtrip train station shuttle (surcharge)
  • Area shuttle (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
  • No onsite parking available
Accessibility
  • Elevator
Activities
  • Scooter/moped rentals
  • Bicycle rentals
  • Bicycle rentals
Entertainment
  • 32-inch flat-screen TV
  • Premium channels
  • Cable channels
General
  • Business center
  • Computer station
  • Reception hall
  • Free newspapers in lobby
  • Elevator
  • Front-desk safe
  • Vietnamese
  • English
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Concierge services
  • Laundry facilities
  • Dry cleaning service
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Terrace

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: noon early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 12:30 pm late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 1 year old or younger stays free when using existing bedding. rollaway/extra beds are available for vnd 575000.0 per night. free cribs (infant beds)!
Payment Policy
Airport shuttle fee: vnd 400000 per vehicle (one way) rollaway bed fee: vnd 575000.0 per night credit card charges are subject to a surcharge of 3 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash

Reviews

Katie
Oct 1, 2025 10:15:23 AM
Review Score:   6
Summary: We booked a suite with King bed. The bath tub and shower combo was a little concerning as it is very high up and you'd have to climb up into; can be a major trip hazard for older adults. I am in my late 30's and had a hard time. When the tub was wet, i nearly killed myself trying to get in to shower. Again, the tub function did not work. To make up for the room, the staff was extrememlt hospitable. Very accommodating, friendly, and helpful. They made the e perience enjoyable at the hotel. Always making sure we were happy with our stay. I would recommend this hotel for its close proximity to Hoa Kiem Lake and eateries.
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Room Arrangement

Room Info Facilities
Deluxe Room, Non Smoking, City View
Room Size: 269 square feet m2
1 King Bed
2 Twin Beds
Deluxe Room, Non Smoking, City View

General

Square feet - 269, Wardrobe or closet, Shower only, Ping - 7.56, Designer toiletries, Square meters - 25, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, City view, Bed count maximum 2
Family Suite, Non Smoking, City View
Room Size: 322 square feet m2
2 Queen Bed and Twin Bed
Family Suite, Non Smoking, City View

General

Blackout drapes/curtains, Shower only, Designer toiletries, Square feet - 322, Extra bed count 1, Square meters - 30, Turndown service, Ping - 9.05, Wardrobe or closet, Soundproofed, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Junior Suite, 1 Queen Bed, Non Smoking, City View
Room Size: 322 square feet m2
1 Queen Bed
Junior Suite, 1 Queen Bed, Non Smoking, City View

General

Square meters - 30, Ping - 9.05, Wardrobe or closet, Shower only, Designer toiletries, Square feet - 322, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Premier Room, 1 King Bed, Non Smoking, City View
Room Size: 269 square feet m2
1 King Bed
Premier Room, 1 King Bed, Non Smoking, City View

General

Bidet, Square feet - 269, Partial lake view, Number of bedrooms - 1, Shower only, Designer toiletries, Square meters - 25, Extra bed count 1, Wardrobe or closet, Ping - 7.56, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite, Non Smoking, City View
Room Size: 323 square feet m2
1 King Bed
Executive Suite, Non Smoking, City View

General

Shower/tub combination, Number of bedrooms - 1, Designer toiletries, Square feet - 323, Extra bed count 1, Square meters - 30, Deep soaking bathtub, Turndown service, Ping - 9.08, Wardrobe or closet, Soundproofed, Bed count minimum 1, Bed count maximum 1, City view
Family Room
Room Size: m2
1 Double Bed
2 Twin Beds

General

Number of bedrooms - 1, Television, Bed count minimum 1, Extra bed count 1, City view, LCD TV, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Hanoi Bonsella Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hanoi Bonsella Hotel starts from $55 per night with includes Transportation/Shuttle, Security/Safety, Guest Services, Child Friendly, Heating, Air Conditioner, Wheelchair Accessible, Accessibility, Restaurant, Wellness Facilities, Internet, Balcony/Terrace, Business Services, Bedding/Linens, Bar, Toiletries, Kitchen, Laundry, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hanoi Bonsella Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hanoi Bonsella Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.