Is this Gubeng hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Gubeng hotel have a swimming pool?

No, this Gubeng hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gubeng hotel?

Best-rates for the Gubeng hotel starts from $35 per night with includes Wheelchair Accessible, Kitchen, Child Friendly, Laundry, Designated Smoking Area, TV, Bedding/Linens, Spa, Guest Services, Restaurant, Internet, Air Conditioner, Accessibility, Business Services, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Gubeng hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gubeng hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gubeng hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gubeng hotel?

Based on the information reported by the owner or manager, the Gubeng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gubeng hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Gubeng hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Neo Gubeng - Surabaya by ASTON | Hotel in Surabaya

Name: Hotel Neo Gubeng - Surabaya by ASTON
Address: Surabaya, Surabaya, Indonesia, ID
Price range: Prices for upcoming dates start at $35 per night
Rating: 8.4

| 8.4 (67 Reviews) | 1 Bathroom

Gubeng Hotel | Hotel Neo Gubeng - Surabaya by ASTON

Hotel in Gubeng, Surabaya

Hotel with a restaurant, near Tunjungan Plaza
A restaurant, spa services, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Neo Gubeng - Surabaya by ASTON offers 58 air-conditioned accommodations with safes and slippers. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Amenities

Air Conditioner

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Spa

Restaurant

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Towels

Shower

Free toiletries

Bedroom

Bed sheets

Air conditioning

Laptop-friendly workspace

Slippers

Desk

Safe

Phone

Breakfast

Room service available

1 restaurant

Electric kettle

Parking

No onsite parking available

Roundtrip airport shuttle (surcharge)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Well-lit path to entrance

Elevator

Activities

Spa services

Entertainment

32-inch LED TV

Cable channels

General

Computer station

Meeting rooms

Front-desk safe

Banquet hall

Elevator

Indonesian

English

Designated smoking areas

Guest Services

Laundry facilities

Concierge services

Dry cleaning service

Luggage storage

Daily housekeeping

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Spa

Massages

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Richard

Dec 12, 2023 02:09:50 AM

Review Score: 4

Summary: After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room Room Size: 258 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7.25, Square meters - 24, Bed count minimum 1, City view, Bed count maximum 2
Standard Room Room Size: 183 square feet m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 183, Ping - 5.14, Square meters - 17, Bed count minimum 1, Bed count maximum 1, City view