Hotel Sombra del Agua | Hotel in San Cristóbal de las Casas

| 9.4 (1006 Reviews) |  1 Bathroom
Zona Centro Hotel | Hotel Sombra del Agua

Hotel in Zona Centro, San Cristóbal de las Casas

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a meeting room, and concierge services.
Hotel Sombra del Agua offers 78 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Smart televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Heating
Internet
Laundry

Facility Overview

Bathrooms
  • Shower
  • Towels
  • Free toiletries
  • Hair dryer
  • Private bathroom
Bedroom
  • Premium bedding
  • Air conditioning
  • Bed sheets
  • Heating
  • Iron/ironing board
  • Safe
Breakfast
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: MXN 200-300 for adults and MXN 120-180 for children
  • 1 bar
  • 1 restaurant
  • Room service available
Parking
  • Free offsite parking within 328 ft
  • Onsite parking options include a carport
  • Limited onsite parking
  • Height restrictions apply for onsite parking
Accessibility
  • Tile flooring in public areas
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
Entertainment
  • Cable channels
  • Smart TV
  • Premium channels
General
  • Conference center
  • Meeting room
  • Front-desk safe
  • Reception hall
  • English
  • Spanish
  • Smoke-free property
Guest Services
  • Snack bar/deli
  • Concierge services
  • Multilingual staff
  • Daily housekeeping
  • 24-hour front desk
  • Porter/bellhop
  • Wedding services
  • Tour/ticket assistance
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for mxn 450 per night. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 200 to 300 for adults, and mxn 120 to 180 for children rollaway bed fee: mxn 450 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Rubi Arlet
Jul 31, 2026 11:25:01 AM
Review Score:   10
Summary: Excelente…. ……….personal………………..
See All Reviews

Room Arrangement

Room Info Facilities
Classic Room, 2 Double Beds
Room Size: m2
2 Double Beds
Classic Room, 2 Double Beds

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed
Room Size: m2
1 King Bed
Superior Room, 1 King Bed

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Classic Room, 1 King Bed
Room Size: m2
1 King Bed
Classic Room, 1 King Bed

General

Outdoor spaces not available, No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Family Room
Room Size: m2
2 King Bed and Twin Sofa Bed
Family Room

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Superior Room, 2 Double Beds
Room Size: m2
2 Double Beds
Superior Room, 2 Double Beds

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed
Room Size: m2
1 King Bed
Suite, 1 King Bed

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Suite, 2 Double Beds
Room Size: m2
2 Double Beds
Deluxe Suite, 2 Double Beds

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Suite, 1 King Bed
Room Size: m2
1 King Bed
Deluxe Suite, 1 King Bed

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Hotel Sombra del Agua does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Sombra del Agua starts from $104 per night with includes Parking, Air Conditioner, Security/Safety, Business Services, Toiletries, TV, Balcony/Terrace, Wellness Facilities, Restaurant, Guest Services, Breakfast, Child Friendly, Internet, Bedding/Linens, Bar, Heating, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Sombra del Agua has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Sombra del Agua indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.