Lotte Hotel Hanoi | Hotel in Hanoi

| 9.1 (923 Reviews) |  10 Bathrooms  30 Guests
Cong Vi Hotel | Lotte Hotel Hanoi

Hotel in Cong Vi, Hanoi

Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodations with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness center, sauna facility and free parking on site. This nonsmoking hotel is just 0.7 mi from Giang Vo Exhibition Center an 1.1 mi from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 1.4 mi away, while Noi Bai International Airport is accessible within a 12 mi drive. Offering city views, air-conditioned rooms and suites are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area. Mini-bar and tea/coffee making facilities are also included. The private bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental and tour arrangements. Airport transfers and business facilities are also available at an extra charge. The in-house restaurant serves a delectable selection of local and Western dishes. After-meal drinks can be enjoyed at the bar, while barbecue facilities are available upon request. Room service options are offered for guests’ convenience.

Lotte Hotel Hanoi is located in Hanoi.

This 309 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Wellness Facilities, Guest Services, and several others. This is a 5 star rated property and has over 923 reviews with the average score of 9.1 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 309 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Lotte Hotel Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Lotte Hotel Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Private Pool
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Restaurant
  • Wine/Champagne
  • Fruit
  • Coffee house on site
  • Bar
Parking
  • Parking on site
  • Parking
  • Parking garage
  • Free parking
Activities
  • Massage
  • Indoor pool
  • Fitness
  • Nightclub/DJ
  • Spa facilities
  • Yoga classes
  • Fitness classes
  • Sauna
  • Evening entertainment
  • Hot tub/Jacuzzi
  • Locker rooms
  • Fitness center
  • Spa
  • Indoor pool (year-round)
  • Personal trainer
General
  • Non-smoking rooms
  • Safe
  • Heating
  • Family rooms
  • Air conditioning
  • Soundproof rooms
  • Convenience store on site
  • Wifi in all areas
  • Elevator
  • Smoke-free property
  • Facilities for disabled guests
Guest Services
  • 24-hour front desk
  • Fax/Photocopying
  • Babysitting/Child services
  • Currency exchange
  • Dry cleaning
  • Baggage storage
  • Laundry
  • Ironing service
  • Business center
  • Car rental
  • Concierge
  • Meeting/Banquet facilities
  • Shared lounge/TV area
  • Room service
  • Express check-in/out
  • Tour desk
  • ATM on site
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Key card access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Kids' pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please note that due to the nature of the club lounge, guests must be at least 12 years old to gain access and entry.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.56
Location:
8.89
Staff:
9.24
Facilities:
9.23
Comfort:
9.38
Cleanliness:
9.33
Kumarendran
Feb 23, 2026 08:00:00 AM
Review Score:   10
Singapore
Reviewer Type: Couple
Travel Purpose: leisure
Positive: From the front office to the room service, roof top all of the staff were fantastic. They were exceptional to accommodate our needs. They had the will to go the extra mile
Negative: Couldn’t think of anything
Summary: Exceptional hotel, the staff take the credit
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Triple
Room Size: 42 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Bottle of water, Minibar

Bathroom

Conditioner, Bathrobe, Shower, Shampoo, Shower cap, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bidet, Bathtub, Bathtub or shower, Toothbrush, Body soap, Walk-in shower, Towels, Slippers

General

Hypoallergenic, Trash cans, Safe, Air conditioning, Ironing facilities, Smoke Alarm, Fire extinguisher, Laptop safe, Iron, Key card access

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Cleaning products, Electric kettle, Dryer

Living Area

Desk, Sitting area

View

View, Lake view, City view

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room amenities

Adapter, Feather pillow, Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Club Junior King Suite
Room Type: Suite
Room Size: 61 m2
1 King bed(s) Bed
Club Junior King Suite

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Conditioner, Bathrobe, Shower, Shampoo, Shower cap, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bidet, Bathtub, Bathtub or shower, Toothbrush, Body soap, Walk-in shower, Towels, Slippers

General

Hypoallergenic, Trash cans, Safe, Air conditioning, Ironing facilities, Smoke Alarm, Fire extinguisher, Laptop safe, Iron, Key card access

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, Telephone, TV

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Coffee machine, Cleaning products, Electric kettle, Dryer

Living Area

Sofa, Desk, Sitting area

View

View, Lake view, City view

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room amenities

Adapter, Feather pillow, Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Club Deluxe King Room
Room Type: Triple
Room Size: 42 m2
1 King bed(s) Bed
Club Deluxe King Room

Food & Drink

Bottle of water, Minibar

Bathroom

Conditioner, Bathrobe, Shower, Shampoo, Shower cap, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bidet, Bathtub, Bathtub or shower, Toothbrush, Body soap, Walk-in shower, Towels, Slippers

General

Hypoallergenic, Trash cans, Safe, Air conditioning, Ironing facilities, Smoke Alarm, Fire extinguisher, Laptop safe, Iron, Key card access

Media & Technology

Cable channels, Flat-screen TV, iPod dock, Satellite channels, Telephone, TV

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Cleaning products, Electric kettle, Dryer

Living Area

Desk, Sitting area

View

View, Lake view, City view

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room amenities

Adapter, Feather pillow, Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room
Room Type: Twin
Room Size: 42 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Bottle of water, Minibar

Bathroom

Conditioner, Bathrobe, Shower, Shampoo, Shower cap, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bidet, Bathtub, Bathtub or shower, Toothbrush, Body soap, Walk-in shower, Towels, Slippers

General

Hypoallergenic, Trash cans, Safe, Air conditioning, Ironing facilities, Smoke Alarm, Fire extinguisher, Laptop safe, Iron, Key card access

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Cleaning products, Electric kettle, Dryer

Living Area

Desk, Sitting area

View

View, Lake view, City view

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room amenities

Adapter, Feather pillow, Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Club Deluxe Twin Room
Room Type: Twin
Room Size: 42 m2
2 Twin bed(s) Bed
Club Deluxe Twin Room

Food & Drink

Bottle of water, Minibar

Bathroom

Conditioner, Bathrobe, Shower, Shampoo, Shower cap, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bidet, Bathtub, Bathtub or shower, Toothbrush, Body soap, Walk-in shower, Towels, Slippers

General

Hypoallergenic, Trash cans, Safe, Air conditioning, Ironing facilities, Smoke Alarm, Fire extinguisher, Laptop safe, Iron, Key card access

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, Telephone, TV

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Cleaning products, Electric kettle, Dryer

Living Area

Desk, Sitting area

View

View, Lake view, City view

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room amenities

Adapter, Feather pillow, Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Club Junior Twin Suite
Room Type: Suite
Room Size: 61 m2
2 Twin bed(s) Bed
Club Junior Twin Suite

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Conditioner, Bathrobe, Shower, Shampoo, Shower cap, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bidet, Bathtub, Bathtub or shower, Toothbrush, Body soap, Walk-in shower, Towels, Slippers

General

Hypoallergenic, Trash cans, Safe, Air conditioning, Ironing facilities, Smoke Alarm, Fire extinguisher, Laptop safe, Iron, Key card access

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, Telephone, TV

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Coffee machine, Cleaning products, Electric kettle, Dryer

Living Area

Sofa, Desk, Sitting area

View

View, Lake view, City view

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room amenities

Adapter, Feather pillow, Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Deluxe Suite
Room Type: Suite
Room Size: 99 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Free toiletries, Bathtub, Body soap, Towels, Guest bathroom, Private bathroom, Hairdryer, Bidet, Toothbrush, Walk-in shower, Slippers, Conditioner, Toilet, Bathrobe, Shower, Shampoo, Toilet paper, Bathtub or shower

General

Hypoallergenic, Trash cans, Safe, Air conditioning, Ironing facilities, Smoke Alarm, Fire extinguisher, Laptop safe, Iron, Key card access

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, Telephone, TV

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Coffee machine, Cleaning products, Dining table, Electric kettle, Dryer

Living Area

Sofa, Desk, Sitting area

View

View, Lake view, City view

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room amenities

Adapter, Feather pillow, Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Premier Suite
Room Type: Suite
Room Size: 147 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower cap, Free toiletries, Bathtub, Body soap, Towels, Guest bathroom, Private bathroom, Hairdryer, Bidet, Toothbrush, Walk-in shower, Slippers, Conditioner, Toilet, Bathrobe, Shower, Shampoo, Toilet paper, Bathtub or shower

General

Hypoallergenic, Trash cans, Safe, Air conditioning, Ironing facilities, Smoke Alarm, Fire extinguisher, Laptop safe, Iron, Key card access

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, Telephone, TV

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Coffee machine, Cleaning products, Dining table, Electric kettle, Dryer

Living Area

Sofa, Desk, Sitting area

View

View, Lake view, City view

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed, Pajamas, Adapter

Cleanliness & disinfection

Hand sanitizer
Junior King Suite
Room Type: Suite
Room Size: 61 m2
1 Queen bed(s) Bed
Junior King Suite

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Conditioner, Bathrobe, Shower, Shampoo, Shower cap, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bidet, Bathtub, Bathtub or shower, Toothbrush, Body soap, Walk-in shower, Towels, Slippers

General

Hypoallergenic, Trash cans, Safe, Air conditioning, Ironing facilities, Smoke Alarm, Fire extinguisher, Laptop safe, Iron, Key card access

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Coffee machine, Cleaning products, Electric kettle, Dryer

Living Area

Sofa, Desk, Sitting area

View

View, Lake view, City view

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room amenities

Adapter, Feather pillow, Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Junior Twin Suite
Room Type: Suite
Room Size: 61 m2
2 Twin bed(s) Bed
Junior Twin Suite

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Conditioner, Bathrobe, Shower, Shampoo, Shower cap, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Bidet, Bathtub, Bathtub or shower, Toothbrush, Body soap, Walk-in shower, Towels, Slippers

General

Hypoallergenic, Trash cans, Safe, Air conditioning, Ironing facilities, Smoke Alarm, Fire extinguisher, Laptop safe, Iron, Key card access

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Coffee machine, Cleaning products, Electric kettle, Dryer

Living Area

Sofa, Desk, Sitting area

View

View, Lake view, City view

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

Activities

Sauna

Accessibility

Upper floors accessible by elevator

Room amenities

Adapter, Feather pillow, Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD177
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