Is this Lotte Hotel Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Lotte Hotel Hanoi have a swimming pool?

Yes, this Lotte Hotel Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lotte Hotel Hanoi?

Best-rates for the Lotte Hotel Hanoi starts from $146 per night with includes Child Friendly, Kitchen, Wheelchair Accessible, Accessibility, Spa, Barbecue/Outdoor Cooking, Pool, Bar, Toiletries, Restaurant, Parking, TV, Bedding/Linens, Wellness Facilities, Hot Tub, Internet, Laundry, Air Conditioner, Designated Smoking Area, Business Services, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lotte Hotel Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lotte Hotel Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lotte Hotel Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lotte Hotel Hanoi?

Based on the information reported by the owner or manager, the Lotte Hotel Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lotte Hotel Hanoi?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Lotte Hotel Hanoi | Hotel in Hanoi

| 9.4 (1000 Reviews) | 1 Bathroom

Hotel in Cong Vi, Hanoi

Luxury hotel with 4 restaurants connected to a shopping center in Hanoi
This hotel features 4 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite.
Lotte Hotel Hanoi offers 318 air-conditioned accommodations with minibars and safes. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and bidets.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bidet

Separate bathtub and shower

Hair dryer

Private bathroom

Designer toiletries

Towels

Bedroom

Pillow menu

Free cribs/infant beds

Air conditioning

Bed sheets

Safe

Turndown service

Desk

Iron/ironing board

Slippers

Phone

Soundproofing

Breakfast

24-hour room service

4 restaurants

2 bars/lounges

Electric kettle

Minibar

Free tea bags/instant coffee

Free bottled water

Parking

Airport shuttle on request

Free self parking on site

24-hour roundtrip airport shuttle (surcharge)

Accessibility

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Assistive listening devices available

Wheelchair-accessible path of travel

Activities

Basketball

Outdoor pool

Sauna

Indoor pool

Full-service spa

Hot tub

Fitness center

Entertainment

48-inch LED TV

Cable channels

General

Conference space (13870 square feet)

Business center

Free newspapers in lobby

Front-desk safe

ATM/banking services

Elevator

Banquet hall

Korean

English

Vietnamese

Designated smoking areas (fines apply)

Guest Services

Outdoor pool

Indoor pool

Free cribs/infant beds

Laundry facilities

Soundproofed rooms

Luggage storage

Concierge services

Daily housekeeping

Dry cleaning service

Wedding services

Tour/ticket assistance

Laundry facilities

24-hour front desk

Turndown service

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

BBQ grill(s)

Spa

Manicures and pedicures

Massages

Policies

Check-in

Check-in time starts at 3:00 pm minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are available for vnd 822500.0 per day. free cribs (infant beds)!

Payment Policy

Airport shuttle fee: vnd 1474200 per vehicle (one-way, maximum occupancy 3) rollaway bed fee: vnd 822500.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

SANGMAN

Jan 2, 2026 02:06:12 PM

Review Score: 10

Summary: Bar was well stocked, clean room, good service

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Twin Room (Club ) Room Size: 678 square feet m² 2 Twin Beds	General Square feet - 678, Ping - 19, Square meters - 63, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Suite Room Size: 1066 square feet m² 1 King Bed	General Square feet - 1066, Ping - 30, Bed count minimum 1, Bed count maximum 1, Square meters - 99, Number of bathrooms - 1
Premier Suite Room Size: 1582 square feet m² 1 King Bed	General Square feet - 1582, Ping - 44, Square meters - 147, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 1 King Bed (Club ) Room Size: 474 square feet m² 1 King Bed	General Ping - 13, Bed count minimum 1, Square feet - 474, Bed count maximum 1, Square meters - 44, Number of bathrooms - 1
Deluxe Twin Room (Club) Room Size: 474 square feet m² 2 Twin Beds	General Ping - 13, Square feet - 474, Bed count minimum 2, Square meters - 44, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 1 King Bed (Club ) Room Size: 678 square feet m² 1 King Bed	General Square feet - 678, Ping - 19, Square meters - 63, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room Room Size: 474 square feet m² 2 Twin Beds	General Ping - 13, Square feet - 474, Bed count minimum 2, Square meters - 44, Bed count maximum 2
Junior Suite, 1 King Bed Room Size: 678 square feet m² 1 King Bed	General Square feet - 678, Ping - 19, Square meters - 63, Bed count minimum 1, Bed count maximum 1
Junior Twin Room Room Size: 678 square feet m² 2 Twin Beds	General Square feet - 678, Ping - 19, Square meters - 63, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: 474 square feet m² 1 King Bed	General Ping - 13, Bed count minimum 1, Square feet - 474, Bed count maximum 1, Square meters - 44