Mercure Koh Chang Hideaway | Hotel in Ko Chang

| 8.2 (483 Reviews) |  1 Bathroom
Bai Lan Hotel | Mercure Koh Chang Hideaway

Hotel in Bai Lan, Ko Chang

Family-friendly hotel with 2 outdoor pools and a full-service spa
This smoke-free hotel features 2 outdoor pools, a full-service spa, and a private beach. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Housekeeping is available on request.
Mercure Koh Chang Hideaway offers 141 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 4 years old and younger stay free when using existing bedding. rollaway/extra beds are available for thb 1413.0 per night.
Payment Policy
Fee for buffet breakfast: approximately thb 460 for adults and thb 230 for children airport shuttle fee: thb 2500 per vehicle (one-way) rollaway bed fee: thb 1413.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds heating is not provided parties and events are allowed on site safety features at this property include a fire extinguisher, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Caroline
Nov 20, 2025 01:24:29 PM
Review Score:   10
Summary: Everything was lovely, especially the staff! We had a few minor inconveniences, but the staff went so far to make sure we had a great stay, upgrading our room and even treating us to a dinner in the restaurant. We stayed in 3 different rooms and they were all incredible. I cant recommend the place enough and hope to come back!
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