Mercure Surabaya Grand Mirama | Hotel in Surabaya

| 7.9 (97 Reviews) |   Pet Friendly  2 Bathrooms  44 Guests
Surabaya Hotel | Mercure Surabaya Grand Mirama

Hotel in Surabaya

Mercure Surabaya Grand Mirama is conveniently located in Surabaya's central business district. It offers free Wi-Fi and elegant, spacious rooms with air conditioning. There is an outdoor pool and free private parking. Rooms at the Surabaya Mercure are stylishly decorated with hardwood floors and bright décor. They are equipped with cable TV and private bathrooms. Guests of the Mercure Surabaya Grand Mirama Hotel can choose from 2 restaurants or a cafe that serves light snacks and drinks. Centrally located on the Jalan Raya Damo, the Mercure Surabaya Grand Mirama is just a 30 minute drive to Juanda International Airport. It is less than a 10 minute walk from Tunjungan Plaza and the Gubeng Train Station.

Mercure Surabaya Grand Mirama is located in Surabaya.

This 258 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Kitchen, Laundry, Oceanfront, and several others. This is a 4 star rated property and has over 97 reviews with the average score of 7.9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 258 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Surabaya Grand Mirama in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Surabaya Grand Mirama”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Wine/Champagne
  • Special diet meals (on request)
  • Coffee house on site
  • Fruit
  • Snack bar
  • Kids' meals
  • Kid-friendly buffet
Parking
  • Private Parking
  • Free parking
  • Parking on site
  • Accessible parking
  • Parking
  • Parking garage
  • Electric vehicle charging station
Accessibility
  • Lowered sink
  • Bathroom emergency cord
  • Raised toilet
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Hand massage
  • Facial treatments
  • Haircut
  • Bike tours
  • Body scrub
  • Body treatments
  • Cycling
  • Beauty services
  • Couples' massage
  • Hair treatments
  • Evening entertainment
  • Fitness
  • Aerobics
  • Back massage
  • Sauna
  • Neck massage
  • Full-body massage
  • Kids' club
  • Water sports facilities on site
  • Foot massage
  • Spa lounge/Relaxation area
  • Locker rooms
  • Live music/Performance
  • Ping-pong
  • Happy hour
  • Manicure
  • Themed dinners
  • Fitness classes
  • Fitness center
  • Massage
  • Hot tub/Jacuzzi
  • Waxing services
  • Hairstyling
  • Personal trainer
  • Live sports events (broadcast)
  • Karaoke
  • Spa
  • Pedicure
  • Hair coloring
  • Body wrap
  • Head massage
  • Spa/Wellness packages
  • Makeup services
  • Light therapy
  • Yoga classes
  • Spa facilities
Entertainment
  • Board games/Puzzles
  • Outdoor play equipment for kids
  • Indoor play area
General
  • Family rooms
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Heating
  • Soundproof rooms
  • Chapel/Shrine
  • Designated smoking area
  • Smoke-free property
  • Safe
  • Wifi in all areas
  • Elevator
Guest Services
  • Fax/Photocopying
  • Baggage storage
  • Lockers
  • Shuttle service
  • Concierge
  • Suit press
  • Babysitting/Child services
  • Packed lunches
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Private check-in/out
  • Vending machine (drinks)
  • 24-hour front desk
  • Dry cleaning
  • Business center
  • Meeting/Banquet facilities
  • Ironing service
  • Grocery deliveries
  • Valet parking
  • Currency exchange
  • Hair/Beauty salon
  • Shuttle service (additional charge)
  • Pet bowls
  • Express check-in/out
  • Pet basket
  • Car rental
  • Room service
  • Vending machine (snacks)
  • Daily housekeeping
  • Laundry
  • Tour desk
  • ATM on site
  • Strollers
  • Airport shuttle
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Outdoor fireplace
  • Garden
  • BBQ facilities
  • Outdoor pool (year-round)
Security/Safety
  • Security alarm
  • 24-hour security
  • Key card access
  • CCTV outside property
  • Fire extinguishers
  • CCTV in common areas
  • Key access
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Breakfast to-go containers
  • Process in place to check health of guests
  • First aid kits available
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Contactless check-in/out
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Swimming pool toys
  • Pool with view
  • Pool bar
  • Shallow end
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Reviews

Value for money:
7.79
Location:
8.38
Staff:
8.28
Facilities:
7.91
Comfort:
7.94
Cleanliness:
8.29
Chandra Indrawan
Nov 8, 2025 08:00:00 AM
Review Score:   8
Indonesia
Reviewer Type: Solo Traveller
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Family King Studio Suite
Room Type: Suite
Room Size: 48 m2
1 King bed(s) Bed
Family King Studio Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar, Chocolate/Cookies

Bathroom

Shower, Free toiletries, Toilet, Guest bathroom, Body soap, Towels, Slippers, Bathrobe, Toilet paper, Shampoo, Toothbrush, Private bathroom, Conditioner, Hairdryer, Shower cap, Bathtub, Bidet

General

Air conditioning, Fire extinguisher, Soundproof, Key card access, Heating, Trash cans, Iron, Ironing facilities, Key access, Safe, Interconnecting room(s) available, Smoke Alarm, Tile/Marble floor

Media & Technology

Satellite channels, Mobile hotspot device, Cable channels, Flat-screen TV, TV, Telephone, DVD player

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Kitchen

Refrigerator, Dining table, Electric kettle, Oven

Living Area

Dining area, Fireplace, Sofa, Sitting area, Desk

View

View, Garden view, Quiet street view, City view

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible, Roll-in shower

Room Amenities

Adapter, Sofa bed, Drying rack for clothing, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels, Pool with a view
Privilege Twin Room with City View
Room Type: Quad
Room Size: 28 m2
1 Twin bed(s) Bed
Privilege Twin Room with City View

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shower, Free toiletries, Toilet, Guest bathroom, Body soap, Towels, Slippers, Bathrobe, Toilet paper, Shampoo, Toothbrush, Private bathroom, Conditioner, Hairdryer, Shower cap, Bidet

General

Air conditioning, Fire extinguisher, Soundproof, Key card access, Heating, Trash cans, Iron, Ironing facilities, Key access, Safe, Interconnecting room(s) available, Smoke Alarm, Tile/Marble floor

Media & Technology

Satellite channels, Mobile hotspot device, Cable channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Fireplace, Desk

View

View, Quiet street view, City view

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Drying rack for clothing, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Pool towels
Classic Room King Bed
Room Type: Quad
Room Size: 24 m2
1 King bed(s) Bed
Classic Room King Bed
Deluxe Suite with King Bed
Room Type: Quad
Room Size: 48 m2
1 King bed(s) Bed
Deluxe Suite with King Bed

Bathroom

Bathtub or shower
Privilege King Room with City View
Room Type: Quad
Room Size: 28 m2
1 King bed(s) Bed
Privilege King Room with City View

Bathroom

Shower, Free toiletries
Privilege Suite
Room Type: Bungalow
Room Size: 54 m2

Bathroom

Shower, Free toiletries
Classic Room Twin Bed
Room Type: Quad
Room Size: 24 m2
1 Twin bed(s) Bed

Bathroom

Shower, Free toiletries
Classic Superior King Room with City View
Room Type: Quad
Room Size: 24 m2
1 King bed(s) Bed
Classic Superior King Room with City View

Bathroom

Shower, Free toiletries
Classic Superior Twin Room with City View
Room Type: Quad
Room Size: 24 m2
1 Twin bed(s) Bed

Bathroom

Shower, Free toiletries
Privilege Luxe Twin Room
Room Type: Quad
Room Size: 30 m2
1 Twin bed(s) Bed

Bathroom

Shower, Free toiletries
Privilege Luxe Family King Room
Room Type: Quad
Room Size: 30 m2
1 King bed(s) Bed
Privilege Luxe Family King Room

Bathroom

Shower, Free toiletries
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Nightly rates from:
USD US $42
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