Is this Meritel Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Meritel Hanoi have a swimming pool?

Yes, this Meritel Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Meritel Hanoi?

Best-rates for the Meritel Hanoi starts from $150 per night with includes Bar, Entertainment, Air Conditioner, Wheelchair Accessible, Wellness Facilities, Spa, Fireplace/Heating, Restaurant, Hot Tub, Kitchen, Pool, Accessibility, Security/Safety, Child Friendly, TV, Business Services, Bedding/Linens, Toiletries, Breakfast, Laundry, Designated Smoking Area, Balcony/Terrace, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Meritel Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Meritel Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Meritel Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Meritel Hanoi?

Based on the information reported by the owner or manager, the Meritel Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Meritel Hanoi?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Meritel Hanoi | Hotel in Hanoi

| 9.6 (472 Reviews) | 1 Bathroom

Hotel in Old Quarter, Hanoi

Luxury hotel with a full-service spa and a fitness center
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
Meritel Hanoi offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Shower

Bathrobes

Soap

Bidet

Designer toiletries

Private bathroom

Toilet paper

Towels

Toothbrush and toothpaste

Hydromassage showerhead

Bedroom

Heating (climate-controlled)

Premium bedding

Memory foam mattress

Bed sheets

Blackout drapes/curtains

Air conditioning

Frette Italian sheets

Pillow menu

Individually decorated

Desk chair

Laptop-friendly workspace

Phone

Safe

Slippers

Access via exterior corridors

Individually furnished

Iron/ironing board

Soundproofing

Water-efficient toilets only

Desk

Local maps

LED light bulbs

Guidebooks/recommendations

Breakfast

Coffee/tea in common area(s)

24-hour room service

1 restaurant

1 swim-up bar, 1 poolside bar and 1 bar

Free daily reception

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 300000 for adults and VND 150000 for children

Minibar

Coffee/tea maker

Electric kettle

Free bottled water

Parking

Wheelchair-accessible parking and van parking available

Offsite parking within 164 ft (VND 250000 per day); discounts available

Airport shuttle at scheduled times, on request

Onsite parking includes off-street options

24-hour roundtrip airport shuttle (surcharge)

Accessibility

Visual fire alarm

Hardwood flooring in room

Wheelchair-accessible restaurant

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Doorbell and phone notification

Lever door handles

Wheelchair-accessible bathroom vanity

Wheelchair-accessible vanity height (inches): 55

Wheelchair-accessible concierge desk

Wheelchair-accessible lounge

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Wheelchair-accessible spa

Valet for wheelchair-equipped vehicle

Handrails in stairways

Wheelchair-accessible van parking

Accessible airport shuttle

Low-height electrical outlets in bathroom

Elevator

Wheelchair-accessible fitness center

Wheelchair-accessible path of travel

Activities

Full-service spa

Art gallery

Outdoor pool

Lifeguards on site

Steam room

Fitness center

Hot tub

Shopping

Sauna

Entertainment

Premium channels

Digital channels

40-inch flat-screen TV

General

Computer station

Coworking space

Front-desk safe

Grocery/convenience store

Lockers available

Library

Banquet hall

Vending machine

ATM/banking services

Water dispenser

Elevator

Gift shop/newsstand

Reception hall

English

Vietnamese

TV in lobby

Designated smoking areas (fines apply)

Fireplace in lobby

At least 80% lighting from LEDs

Vegetarian dining options

Rooftop garden

Locally-owned & organized tours & activities

Shared refrigerator

Shared microwave

At least 80% of food locally-sourced

Communal living room

Vegan dining options

Guest Services

Grocery/convenience store

Outdoor pool

Snack bar/deli

Soundproofed rooms

Pool gate

Laundry facilities

Fence around the pool

Dry cleaning service

24-hour front desk

Luggage storage

Hair salon

Change of towels (on request)

Wedding services

Multilingual staff

Concierge services

Daily housekeeping

Free grocery shopping service

Change of bedsheets (on request)

Laundry facilities

Tour/ticket assistance

Porter/bellhop

Internet

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Pool umbrellas

Lifeguards on site

Garden

Outdoor entertainment area

Terrace

Pool sun loungers

Outdoor furniture

Spa

Ayurvedic treatments

Couples treatment room(s)

Massage - Thai

Spa open daily

Reflexology

Massage/treatment rooms

Massage - sports

4 treatment rooms

Body wraps

Body treatments

Body scrubs

Aromatherapy

Sauna

Massage - deep-tissue

Massage - hot stone

Steam room

Hydrotherapy

Massage - prenatal

Facials

Hot tub

Manicures and pedicures

Massage - Swedish

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability

Check-out

A late check-out fee will be charged check-out before 11:30 am late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for vnd 1000000.0 per day.

Payment Policy

Fee for buffet breakfast: approximately vnd 300000 for adults and vnd 150000 for children airport shuttle fee: vnd 550000 per vehicle (one-way, maximum occupancy 2) nearby parking fee: vnd 250000 per day (164 ft away) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: vnd 1000000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Nguyen Thi Hong

Dec 4, 2025 01:12:04 PM

Review Score: 10

Summary: Great and hospitable staff. Rooms are clean, comfortable, safe and quiet. Great breakfast. Fantastic location in the Old Quarter.

See All Reviews

Room Arrangement

Room Info	Facilities
Family Connecting Suite Room Size: 592 square feet m² 3 King Bed and Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Ping - 17, Balcony, Square feet - 592, Bed count maximum 3, Extra bed count 1, Square meters - 55, City view, Free cribs/infant beds, Bed count minimum 3
Old Quarter Suite Room Size: 355 square feet m² 1 King Bed	General Doorway wheelchair width (centimeters) - 150, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Location - top floor, Square feet - 355, Wheelchair accessible, Lowered locks/deadbolt, Square meters - 33, Ping - 10, Lowered peephole/view port in door, No rollaway/extra beds, No cribs (infant beds), Doorway wheelchair width (inches) - 80, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room With Internal Window Room Size: 280 square feet m² 1 Queen Bed	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wheelchair-width doorways, Square meters - 26, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Lowered peephole/view port in door, Square feet - 280, Bed count minimum 1, Bed count maximum 1
Junior Double Room Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Square meters - 28, Square feet - 301, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Executive Double Room Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 280, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Meritel Suite Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Number of bedrooms - 0, Balcony, Square feet - 323, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Free cribs/infant beds
Superior Double or Twin Room With Internal Window Room Size: 258 square feet m² 1 Queen Bed 2 Large Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 258, Number of bedrooms - 0, Wheelchair-width doorways, Ping - 7, Square meters - 24, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Low-height bed, Bed count minimum 1, Bed count maximum 2
Grand Terrace Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 538, Yard, Outdoor play area, Location - top floor, Extra bed count 1, Free cribs/infant beds, Deck or patio, Square meters - 50, Ping - 15, Fence around yard, Bed count minimum 1, Bed count maximum 1, City view