Novotel Samator Surabaya Timur | Hotel in Surabaya

| 8.1 (370 Reviews) |  2 Bathrooms  29 Guests
Surabaya Hotel | Novotel Samator Surabaya Timur

Hotel in Surabaya

Located 4.7 miles from Submarine Monument, Novotel Samator Surabaya Timur offers 4-star accommodations in Surabaya and has a fitness center, a restaurant and a bar. Featuring room service, this property also provides guests with an outdoor pool. The property has a 24-hour front desk, airport transportation, a kids' club and free WiFi. At the hotel, every room has a closet. Rooms contain air conditioning and a flat-screen TV, and certain accommodations at Novotel Samator Surabaya Timur have a city view. The rooms will provide guests with a fridge. The breakfast offers buffet, continental or American options. Gubeng Train Station is 5 miles from the accommodation, while Sharp Bamboo Monument is 5.2 miles from the property. Juanda International Airport is 6.8 miles away.

Novotel Samator Surabaya Timur is located in Surabaya.

This 312 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Wheelchair Accessible, Accessibility, and several others. This is a 4 star rated property and has over 370 reviews with the average score of 8.1 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 312 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Samator Surabaya Timur in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Samator Surabaya Timur”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Fruit
  • Wine/Champagne
  • Kids' meals
Parking
  • Parking
  • Parking garage
  • Free parking
  • Accessible parking
  • Parking on site
Accessibility
  • Wheelchair accessible
Activities
  • Massage
  • Kids' club
  • Head massage
  • Spa facilities
  • Spa
  • Back massage
  • Hand massage
  • Fitness
  • Game room
  • Neck massage
  • Fitness center
  • Foot massage
  • Full-body massage
  • Locker rooms
  • Spa/Wellness packages
General
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Safe
  • Elevator
Guest Services
  • Airport shuttle
  • Concierge
  • 24-hour front desk
  • Laundry
  • Lockers
  • Babysitting/Child services
  • Dry cleaning
  • Baggage storage
  • Airport shuttle (additional charge)
  • Meeting/Banquet facilities
  • Suit press
  • Express check-in/out
  • Fax/Photocopying
  • Daily housekeeping
  • Room service
  • Ironing service
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Outdoor pool
Security/Safety
  • Key access
  • CCTV in common areas
  • Key card access
  • Security alarm
  • CCTV outside property
  • Smoke alarms
  • Fire extinguishers
  • 24-hour security
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Kids' pool
  • Swimming pool
  • Pool with view
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.61
Location:
7.86
Staff:
8.7
Facilities:
8.57
Comfort:
8.71
Cleanliness:
8.84
Knight
Jan 14, 2026 08:00:00 AM
Review Score:   8
Australia
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Good value for money, staff generally friendly, good location in Surabaya
Negative: There are inflexible procedures that staff follow which is not travel friendly.
Summary: overall above expectations
See All Reviews

Room Arrangement

Room Info Facilities
Superior King Room
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Superior King Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Conditioner, Slippers, Toothbrush, Hairdryer, Body soap, Toilet, Guest bathroom, Walk-in shower, Free toiletries, Towels, Shampoo, Toilet paper, Shower cap

General

Key access, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Safe, Smoke Alarm, Interconnecting room(s) available, Soundproof, Carpeted, Fire extinguisher

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer

Living Area

Sitting area, Desk

View

View, River view, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Shower chair, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels
Superior King Suite
Room Type: Suite
Room Size: 76 m2
1 King bed(s) Bed
Superior King Suite

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Additional bathroom, Shower, Bathrobe, Conditioner, Slippers, Toothbrush, Hairdryer, Body soap, Toilet, Guest bathroom, Walk-in shower, Free toiletries, Towels, Shampoo, Bathtub or shower, Toilet paper, Shower cap

General

Key access, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Safe, Smoke Alarm, Soundproof, Carpeted, Fire extinguisher

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer

Living Area

Sitting area, Desk, Sofa

View

View, River view, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Shower chair, Upper floors accessible by elevator

Room Amenities

Pajamas, Clothes rack, Socket near the bed

Pool and Spa

Pool towels
Superior Twin Room
Room Type: Twin
Room Size: 29 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Conditioner, Slippers, Toothbrush, Hairdryer, Body soap, Toilet, Guest bathroom, Walk-in shower, Free toiletries, Towels, Shampoo, Toilet paper, Shower cap

General

Key access, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Safe, Smoke Alarm, Interconnecting room(s) available, Soundproof, Carpeted, Fire extinguisher

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer

Living Area

Sitting area, Desk

View

View, River view, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Shower chair, Toilet with grab rails, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels
Deluxe Double Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Conditioner, Slippers, Toothbrush, Hairdryer, Body soap, Toilet, Guest bathroom, Walk-in shower, Free toiletries, Towels, Shampoo, Toilet paper, Shower cap

General

Key access, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Safe, Smoke Alarm, Interconnecting room(s) available, Soundproof, Carpeted, Fire extinguisher

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer

Living Area

Sitting area, Desk, Sofa

View

View, River view, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Shower chair, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels
Deluxe Twin Room
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Conditioner, Slippers, Toothbrush, Hairdryer, Body soap, Toilet, Guest bathroom, Walk-in shower, Free toiletries, Towels, Shampoo, Toilet paper, Shower cap

General

Key access, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Safe, Smoke Alarm, Interconnecting room(s) available, Soundproof, Carpeted, Fire extinguisher

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer

Living Area

Sitting area, Desk, Sofa

View

View, River view, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Shower chair, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels
Executive Suite with 1 King Size Bed and 2 Single Bed
Room Type: Double
Room Size: 128 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Additional bathroom, Shower, Bathrobe, Conditioner, Slippers, Toothbrush, Hairdryer, Body soap, Toilet, Guest bathroom, Walk-in shower, Free toiletries, Towels, Shampoo, Toilet paper, Shower cap

General

Key access, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Safe, Smoke Alarm, Soundproof, Carpeted, Fire extinguisher

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer

Living Area

Sitting area, Desk, Sofa

View

View, River view, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Shower chair, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels
Executive Suite with 1 King size Bed
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Additional bathroom, Shower, Bathrobe, Conditioner, Slippers, Toothbrush, Hairdryer, Body soap, Toilet, Guest bathroom, Walk-in shower, Free toiletries, Towels, Shampoo, Toilet paper, Shower cap

General

Key access, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Safe, Smoke Alarm, Soundproof, Carpeted, Fire extinguisher

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer

Living Area

Sitting area, Desk, Sofa

View

View, River view, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Shower chair, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels
Executive Suite
Room Type: Suite
Room Size: 160 m2
Executive Suite

Food & Drink

Tea/Coffee maker, Bottle of water

General

Key access, Air conditioning, Key card access, Trash cans, Safe, Smoke Alarm, Fire extinguisher

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer

Living Area

Sofa

View

View, River view, City view

Bedroom

Linens, Wardrobe or closet

Bathroom

Towels, Walk-in shower

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Shower chair, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Executive Twin Room
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Key access, Air conditioning, Key card access, Trash cans, Safe, Smoke Alarm, Fire extinguisher

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer

Living Area

Sofa

View

View, River view, City view

Bedroom

Linens, Wardrobe or closet

Bathroom

Towels, Walk-in shower

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Shower chair, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Executive Double Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Executive Double Room

Food & Drink

Tea/Coffee maker, Bottle of water

General

Key access, Air conditioning, Key card access, Trash cans, Safe, Smoke Alarm, Fire extinguisher

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer

Living Area

Sofa

View

View, River view, City view

Bedroom

Linens, Wardrobe or closet

Bathroom

Towels, Walk-in shower

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Shower chair, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Check Hotel Availability
Nightly rates from:
USD46
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