Is this San Palace Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the San Palace Hotel have a swimming pool?

Yes, this San Palace Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in San Palace Hotel?

Best-rates for the San Palace Hotel starts from $173 per night with includes Air Conditioner, Toiletries, Internet, Wheelchair Accessible, Wellness Facilities, Spa, Kitchen, Laundry, TV, Security/Safety, Restaurant, Bar, Pool, Accessibility, Bedding/Linens, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is San Palace Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the San Palace Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the San Palace Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the San Palace Hotel?

Based on the information reported by the owner or manager, the San Palace Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for San Palace Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

San Palace Hotel | Hotel in Hanoi

| 9.2 (74 Reviews) | 1 Bathroom

Hotel in Old Quarter, Hanoi

Hotel with a full-service spa, 3-minute walk to Train Street
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
San Palace Hotel offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. 54-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Shower

Bidet

Hair dryer

Private bathroom

Free toiletries

Bedroom

Air conditioning

Blackout drapes/curtains

Bed sheets

Desk

Access via exterior corridors

Iron/ironing board

Individually furnished

Slippers

Phone

Laptop-friendly workspace

Safe

Soundproofing

Breakfast

Room service available

1 swim-up bar, 1 poolside bar and 1 bar

1 restaurant

Free tea bags/instant coffee

Minibar

Free bottled water

Electric kettle

Parking

Onsite motorcycle parking only

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Pool access ramp on site

Elevator

Visual alarms in hallways

Well-lit path to entrance

Handrails in stairways

Activities

24-hour pool access

Full-service spa

Outdoor pool

Children's pool

Entertainment

Cable channels

54-inch flat-screen TV

General

Front-desk safe

ATM/banking services

Elevator

Vietnamese

English

Smoke-free property

Guest Services

Snack bar/deli

Soundproofed rooms

Outdoor pool

Children's pool

Luggage storage

Concierge services

Hair salon

24-hour front desk

Tour/ticket assistance

Dry cleaning service

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Pool umbrellas

Spa

Massage/treatment rooms

Manicures and pedicures

Body scrubs

Body treatments

Massage - Thai

Body wraps

2 treatment rooms

Facials

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: noon minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for vnd 200000.0 per day. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: vnd 517000 per vehicle (one-way, maximum occupancy 4) rollaway bed fee: vnd 200000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jarrard

Mar 14, 2025 06:07:44 PM

Review Score: 6

Summary: Location was pretty convenient however, er on the side of caution with balcony rooms. We recieved a free upgrade to a lovely large balcony room however unfortunately it's extremely noisy with road noise. You will 100% require ear plugs to sleep and still likely be woken up multiple times. The doors do little to keep the noise out. Old Quarter during the week is busy until 10pm and then still has enough honks, beeps, sirens and garbage trucks and bikes with their loud vocal speakers. They start up again at 630am too so don't expect to sleep well. I would recommend the hotel invest in some double insulation windows and doors, it would make a world of difference in the comfort. We also found the bed a little too firm for our liking. The sheets covering the bed didn't really fit properly and would easily come off and become wrinkled under you.

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Room Arrangement

Room Info	Facilities
Premium Balcony Room Room Size: 484 square feet m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Bathrobes, Balcony or patio, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Premium Room with Window Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Ping - 11, Square meters - 38, Square feet - 409, Bed count minimum 1, Bed count maximum 1
City-View Terrace Suite Room Size: 380 square feet m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (free), Square feet - 380, Number of bedrooms - 0, Ping - 11, Balcony, Square meters - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Family Room With Window Room Size: 450 square feet m² 2 Double Bed and Twin Bed 3 Twin Beds	General Square meters - 42, Number of living rooms 0, Bathrobes, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 450, Ping - 13, Bed count maximum 3, Bed count minimum 2, City view
Deluxe Double or Twin Room. Room Size: 301 square feet m² 1 Queen Bed 2 Twin Beds	General Ping - 8, Number of living rooms 0, Bathrobes, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 28, Square feet - 301, Bed count minimum 1, City view, Bed count maximum 2
Superior Double Room, No Windows Room Size: 301 square feet m² 1 Double Bed	General Ping - 8, No windows, Number of living rooms 0, Bathrobes, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1