Sheraton Hanoi West | Hotel in Hanoi
Hotel in My Đinh, Hanoi
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Sheraton Hanoi West offers 510 accommodations with minibars and safes. A pillow menu is available. 50-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.
This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Bathrobes
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Hair dryer
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Toothbrush and toothpaste
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Private bathroom
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Towels
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Shampoo
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Separate bathtub and shower
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Toilet paper
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Free toiletries
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Soap
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Blackout drapes/curtains
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Free cribs/infant beds
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Bed sheets
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Air conditioning (climate-controlled)
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Pillow menu
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Rollaway/extra beds (surcharge)
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Hypo-allergenic bedding
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Desk
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Connecting rooms available
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Recycling
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Safe
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Phone
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Turndown service
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Window screens
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LED light bulbs
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Slippers
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Laptop-friendly workspace
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Iron/ironing board
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1 restaurant and 1 coffee shop/cafe
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Coffee/tea in common area(s)
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1 poolside bar and 1 bar
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24-hour room service
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Buffet breakfast available for a fee daily 6:00 AM–10 AM: USD 21.5-22 for adults and USD 10.5-11 for children
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Free bottled water
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Minibar
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Free secured self parking on site
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Onsite parking options include a carport
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Wheelchair-accessible concierge desk
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In-room accessibility
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Wheelchair-accessible registration desk
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Wheelchair-accessible restaurant
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Hardwood flooring in room
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Wheelchair-accessible spa
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible lounge
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible business center
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Wheelchair-accessible pool
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Wheelchair-accessible fitness center
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Assistive listening devices available
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Elevator
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Braille signage
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Health/beauty spa
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Casino
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Outlet shopping
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Shopping
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24-hour fitness center
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Children's pool
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Full-service spa
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Outdoor pool
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Sauna
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Playground
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Steam room
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Cable channels
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Pay movies
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50-inch LCD TV
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24-hour business center
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Meeting rooms - 10
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Conference center (4499 square feet of space)
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Gift shop/newsstand
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Banquet hall
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Library
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Grocery/convenience store
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ATM/banking services
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Ballroom
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Front-desk safe
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Elevator
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Korean
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Vietnamese
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Japanese
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Chinese (Mandarin)
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English
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Double-glazed windows
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Renovated entire property - October 2020
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Designated smoking areas
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Biodegradable coffee stirrers
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No plastic coffee stirrers
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Vegetarian dining options
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In-room child care (surcharge)
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Free cribs/infant beds
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Babysitting (surcharge)
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Children's pool
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Free supervised childcare
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Grocery/convenience store
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Outdoor pool
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Playground
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Rollaway/extra beds (surcharge)
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Laundry facilities
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Snack bar/deli
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Porter/bellhop
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Wedding services
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Change of towels (on request)
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Multilingual staff
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24-hour front desk
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Change of bedsheets (on request)
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Tour/ticket assistance
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Concierge services
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Laundry facilities
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Luggage storage
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Daily housekeeping
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Turndown service
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Dry cleaning service
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi and wired Internet
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Garden
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Terrace
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Pool sun loungers
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Massage - deep-tissue
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Massage - Thai
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Body treatments
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Sauna
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Reflexology
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Manicures and pedicures
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Massage/treatment rooms
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Body wraps
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Massage - hot stone
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Outdoor treatment areas
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Aromatherapy
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Massage - Swedish
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Massage - prenatal
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Couples treatment room(s)
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Facials
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Steam room
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Body scrubs
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16 treatment rooms
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Ayurvedic treatments
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Spa open daily
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Premier Room, 1 King Bed, City View
Room Size:
366 square feet m2
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GeneralPool view, Number of bedrooms - 1, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 10 |
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Apartment, 3 Bedrooms, City View
Room Size:
1421 square feet m2
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GeneralDining table, Number of bedrooms - 1, Ping - 40, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Washing machine, Square feet - 1421, Separate sitting area, Bed count maximum 3, Square meters - 132, City view, Bed count minimum 3 |
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Deluxe Room, 1 King Bed, City View
Room Size:
366 square feet m2
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GeneralPool view, Number of bedrooms - 1, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 10 |
|
Club Room, 2 Twin Beds, City View
Room Size:
366 square feet m2
|
GeneralPool view, Number of bedrooms - 1, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, City view, Number of bathrooms - 1, Ping - 10, Bed count maximum 2 |
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Premier Room, 2 Twin Beds, City View
Room Size:
366 square feet m2
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GeneralPool view, Number of bedrooms - 1, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, City view, Number of bathrooms - 1, Ping - 10, Bed count maximum 2 |
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Presidential Suite, 1 King Bed
Room Size:
2228 square feet m2
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GeneralSquare meters - 207, Number of bedrooms - 1, Square feet - 2228, Separate sitting area, Ping - 63, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, Separate dining area, City view |
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Deluxe Room, 2 Twin Beds, City View
Room Size:
366 square feet m2
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GeneralPool view, Number of bedrooms - 1, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, City view, Number of bathrooms - 1, Ping - 10, Bed count maximum 2 |
|
Club Room, 1 King Bed, City View
Room Size:
366 square feet m2
|
GeneralPool view, Number of bedrooms - 1, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 10 |
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Suite, 1 Bedroom, City View
Room Size:
640 square feet m2
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GeneralDining table, Kitchenette, Number of bedrooms - 1, Square meters - 59, Extra bed count 1, Square feet - 640, Separate dining area, Number of bathrooms - 1, Washing machine, Pool view, Ping - 18, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
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Suite, 2 Bedrooms
Room Size:
603 square feet m2
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GeneralDining table, Square feet - 603, Number of bedrooms - 1, Extra bed count 1, Square meters - 56, Separate dining area, Number of bathrooms - 1, Washing machine, Ping - 17, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
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Executive Suite, 1 King Bed, City View
Room Size:
1087 square feet m2
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GeneralSquare feet - 1087, Number of bedrooms - 1, Separate sitting area, Square meters - 101, Bed count minimum 1, Extra bed count 1, Ping - 31, Bed count maximum 1, Separate dining area, City view, Number of bathrooms - 1 |
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Club Studio, 1 King Bed, City View
Room Size:
431 square feet m2
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GeneralDining table, Kitchenette, Number of bedrooms - 1, Ping - 12, Extra bed count 1, Square feet - 431, Separate dining area, Washing machine, Square meters - 40, Pool view, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
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Premium Suite, 1 Bedroom, City View
Room Size:
732 square feet m2
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GeneralSquare feet - 732, Pool view, Number of bedrooms - 1, Separate sitting area, Square meters - 68, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 21 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Sheraton Hanoi West starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Sheraton Hanoi West has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Sheraton Hanoi West starts from $129 per night with includes Air Conditioner, TV, Accessibility, Entertainment, Breakfast, Parking, Pool, Spa, Guest Services, Designated Smoking Area, Balcony/Terrace, Business Services, Bedding/Linens, Restaurant, Toiletries, Internet, Wheelchair Accessible, Wellness Facilities, Bar, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Sheraton Hanoi West is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Sheraton Hanoi West indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
