Is this Kinabalu Park hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kinabalu Park hotel have a swimming pool?

No, this Kinabalu Park hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kinabalu Park hotel?

Best-rates for the Kinabalu Park hotel starts from $43 per night with includes Breakfast, Security/Safety, Wellness Facilities, Fireplace/Heating, Restaurant, Guest Services, Child Friendly, Accessibility, Business Services, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kinabalu Park hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kinabalu Park hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kinabalu Park hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kinabalu Park hotel?

Based on the information reported by the owner or manager, the Kinabalu Park hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kinabalu Park hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kinabalu Park hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sutera Sanctuary Lodges at Kinabalu Park | Hotel in Ranau

| 8.4 (101 Reviews) | 1 Bathroom

Kinabalu Park Hotel | Sutera Sanctuary Lodges at Kinabalu Park

Hotel in Kinabalu Park, Ranau

Hotel with a restaurant, near Mount Kinabalu National Park
This smoke-free hotel features a restaurant, a snack bar/deli, and a 24-hour front desk. Other amenities include a banquet hall.
Sutera Sanctuary Lodges at Kinabalu Park offers 46 accommodations. Bathrooms include showers, bathrobes, slippers, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Guest Services

Breakfast

Child Friendly

Facility Overview

Bathrooms

Towels

Shower

Hair dryer

Bathrobes

Bedroom

Heating

Bed sheets

Turndown service

Slippers

Breakfast

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 56 for adults and MYR 46 for children

Room service available

1 restaurant

Accessibility

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Activities

Hiking/biking trails

General

Banquet hall

English

Malay

Smoke-free property

Guest Services

Snack bar/deli

Turndown service

Luggage storage

24-hour front desk

Daily housekeeping

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability late check-in subject to availability

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 4 years old and younger stay free when using existing bedding. rollaway/extra beds are available for myr 153 per night. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately myr 56 for adults and myr 46 for children early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: myr 153 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

On Man

Feb 2, 2025 01:23:04 PM

Review Score: 10

Summary: Perfect stay in Mt Kinabalu. The house we stayed is cosy and very convenient for visiting the Mt Kinabalu Park as it’s situated inside the park. There is heater in the house which makes is super great in the rainy cold days in the mountain. Facilities are great. There is movie channel for visitors to enjoy !

See All Reviews

Room Arrangement

Room Info	Facilities
Nepenthes Suite King Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 753, Number of bedrooms - 0, Electric kettle, Satellite TV service, Extra bed count 1, Flat-panel TV, Number of bathrooms - 1, Ping - 21, Private bathroom, Square meters - 70, Garden view, Wardrobe or closet, Iron/ironing board, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 1
Kinabalu Lodge Room Size: 2244 square feet m² 4 Queen Bed, Twin Beds and King Bed	General Bed count minimum 4, Rollaway/extra beds (surcharge), Electric kettle, Fireplace, Coffee/tea maker, Microwave, Mountain view, Satellite TV service, Number of bathrooms - 3, Ping - 63, Extra bed count 1, Number of living rooms 1, Separate dining area, Flat-panel TV, Square feet - 2244, Cookware, dishware, and utensils, Private bathroom, Desk, Wardrobe or closet, Number of bedrooms - 3, Iron/ironing board, Refrigerator, Bed count maximum 4
Nepenthes Villa Room Size: 377 square feet m² 3 King Bed and Twin Beds	General Rollaway/extra beds (surcharge), Electric kettle, Fireplace, Number of bedrooms - 2, Ping - 11, Square feet - 377, Square meters - 35, Satellite TV service, Shared bathroom, Extra bed count 1, Number of living rooms 1, Separate dining area, Flat-panel TV, Number of bathrooms - 1, Desk, Garden view, Wardrobe or closet, Iron/ironing board, Free tea bags/instant coffee, Bed count maximum 3, Bed count minimum 3
Rock Twin Share (Shared Dormitory) Room Size: 240 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Ping - 7, Number of bathrooms - 0, Square feet - 240, Shared bathroom, Square meters - 22, No rollaway/extra beds, Garden view, Free tea bags/instant coffee, Bed count minimum 2, Bed count maximum 2
Hill Lodge King Room Size: 350 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Electric kettle, Square feet - 350, Mountain view, Satellite TV service, Extra bed count 1, Square meters - 33, Flat-panel TV, Number of bathrooms - 1, Ping - 10, Private bathroom, Desk, Wardrobe or closet, Iron/ironing board, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 1
Summit Lodge Room Size: 1023 square feet m² 3 King Bed and Twin Beds	General Rollaway/extra beds (surcharge), Electric kettle, Fireplace, Number of bedrooms - 2, Mountain view, Satellite TV service, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Flat-panel TV, Square meters - 95, Square feet - 1023, Private bathroom, Desk, Ping - 29, Wardrobe or closet, Iron/ironing board, Free tea bags/instant coffee, Bed count maximum 3, Bed count minimum 3
Garden Lodge Room Size: 1375 square feet m² 3 King Bed and Twin Beds	General Rollaway/extra beds (surcharge), Electric kettle, Fireplace, Number of bedrooms - 2, Mountain view, Satellite TV service, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Flat-panel TV, Square feet - 1375, Private bathroom, Ping - 39, Desk, Square meters - 128, Wardrobe or closet, Iron/ironing board, Free tea bags/instant coffee, Bed count maximum 3, Bed count minimum 3
Liwagu Suite Room Size: 756 square feet m² 1 King Bed	General Square feet - 756, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Electric kettle, Satellite TV service, Extra bed count 1, Flat-panel TV, Number of bathrooms - 1, Ping - 21, Private bathroom, Garden view, Wardrobe or closet, Iron/ironing board, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 1
Hill Lodge Twin Room Size: 350 square feet m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Square feet - 350, Mountain view, Extra bed count 1, Bed count minimum 2, Square meters - 33, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Nepenthes Suite Twin Room Size: 72.46 square feet m² 2 Twin Beds	General Square feet - 72.46, Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Square meters - 7, Garden view, Ping - 2, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Grace Lodge Room Size: 2850 square feet m² 8 Twin Bunk Beds and Double Beds	General Ping - 80, Number of living rooms 0, Rollaway/extra beds (surcharge), Fireplace, Number of bathrooms - 4, Bed count maximum 14, Extra bed count 1, Flat-panel TV, Bed count minimum 14, Square feet - 2850, Garden view, Number of bedrooms - 4, Separate sitting area, Iron/ironing board, Private bathroom (not in room), Square meters - 265
Peak Lodge Room Size: 1008 square feet m² 3 King Bed and Twin Beds	General Rollaway/extra beds (surcharge), Electric kettle, Fireplace, Number of bedrooms - 2, Mountain view, Satellite TV service, Extra bed count 1, Number of living rooms 1, Flat-panel TV, Number of bathrooms - 1, Square meters - 94, Ping - 28, Wardrobe or closet, Square feet - 1008, Iron/ironing board, Private bathroom (not in room), Free tea bags/instant coffee, Bed count maximum 3, Bed count minimum 3