The Alest Hotel | Hotel in Mexico City

| 9.8 (367 Reviews) |  1 Bathroom
Polanco Hotel | The Alest Hotel

Hotel in Polanco, Mexico City

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, coffee/tea in a common area, spa services, and 24-hour room service are onsite.
Change of towels is available on request.
The Alest Hotel offers 20 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 23-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Heating
Internet
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Soap
  • Bathrobes
  • Towels
  • Shampoo
  • Toothbrush and toothpaste
  • Hair dryer
  • Private bathroom
  • Designer toiletries
Bedroom
  • Blackout drapes/curtains
  • Premium bedding
  • Heating
  • Bed sheets
  • Free cribs/infant beds
  • Air conditioning
  • Phone
  • Heated floors
  • Individually decorated
  • Iron/ironing board
  • Desk chair
  • Safe
  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • Turndown service
  • Slippers
  • Free newspapers
  • Individually furnished
  • Soundproofing
Breakfast
  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • Free daily reception
  • Coffee/tea in common area(s)
  • 24-hour room service
  • 1 bar
  • 1 restaurant
  • Free minibar
  • Free bottled water
Parking
  • Free secured, uncovered valet parking on site
Accessibility
  • Handrails in stairways
  • Wheelchair-accessible registration desk height (inches): 43
  • Stairway handrail height (inches): 110
  • Wheelchair-accessible registration desk
  • Elevator
  • Elevator door width (inches): 75
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Hardwood flooring in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Spa services
  • Bicycle rentals
Entertainment
  • Cable channels
  • 23-inch Smart TV
General
  • Coworking space
  • Meeting room
  • Business center
  • Elevator
  • Front-desk safe
  • English
  • Spanish
  • Designated smoking areas (fines apply)
Guest Services
  • Laundry facilities
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds
  • Concierge services
  • Daily housekeeping
  • Change of towels (on request)
  • Dry cleaning service
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Turndown service
  • Laundry facilities
  • Tour/ticket assistance
  • Luggage storage
Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Spa
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Pet fee: usd 70 per pet (varies based on length of stay) service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets food and water bowls are available pets allowed for an extra charge of usd 70 per pet (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Denise
Aug 3, 2026 01:24:25 AM
Review Score:   10
Summary: Love this area and breakfast is very nice. Staff amazing
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room Queen
Room Size: 248 square feet m2
1 Queen Bed
Superior Room Queen

General

Square feet - 248, Number of bedrooms - 1, Ping - 7, Shower only, Courtyard view, Rainfall showerhead, Bed count minimum 1, Square meters - 23, Bed count maximum 1
Deluxe Junior Suite
Room Size: 312 square feet m2
1 King Bed
Deluxe Junior Suite

General

Ping - 9, Shower/tub combination, Number of bedrooms - 1, Square meters - 29, Rainfall showerhead, Square feet - 312, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room
Room Size: 312 square feet m2
1 King Bed
Deluxe Room

General

Ping - 9, Number of bedrooms - 1, Square meters - 29, Shower only, Rainfall showerhead, Square feet - 312, Bed count minimum 1, Bed count maximum 1, City view
Grand Deluxe Room
Room Size: 379 square feet m2
2 Double Sofa Bed and King Bed
Grand Deluxe Room

General

Square feet - 379, Number of bedrooms - 1, Ping - 11, Shower only, Rainfall showerhead, Square meters - 35, Bed count minimum 2, City view, Bed count maximum 2
Superior Double Room
Room Size: 398 square feet m2
2 Queen Beds
Superior Double Room

General

Grab bar - in shower, Wheelchair-width doorways, Number of bedrooms - 1, Shower grab bar height (inches) - 120, Ping - 11, Shower only, Doorway wheelchair width (inches) - 28, Square meters - 37, Wheelchair accessible, Doorway wheelchair width (centimeters) - 71, Square feet - 398, Shower grab bar height (centimeters) - 305, Courtyard view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Grand Deluxe Suite
Room Size: 840 square feet m2
2 King Bed and Double Sofa Bed
Grand Deluxe Suite

General

Number of bedrooms - 1, Shower only, Ping - 24, Rainfall showerhead, Square feet - 840, Square meters - 78, Bed count minimum 2, City view, Bed count maximum 2
Superior Room King
Room Size: 310 square feet m2
1 King Bed
Superior Room King

General

Ping - 9, Number of bedrooms - 1, Square meters - 29, Shower only, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Square feet - 310
Grand Deluxe Double Room
Room Size: 398 square feet m2
2 Queen Beds
Grand Deluxe Double Room

General

Grab bar - in shower, Wheelchair-width doorways, Doorway wheelchair width (centimeters) - 178, Number of bedrooms - 1, Shower grab bar height (inches) - 120, Ping - 11, Shower only, Square meters - 37, Wheelchair accessible, Square feet - 398, Shower grab bar height (centimeters) - 305, Rainfall showerhead, Doorway wheelchair width (inches) - 70, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this The Alest Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The Alest Hotel starts from $557 per night with includes Breakfast, Designated Smoking Area, TV, Spa, Restaurant, Air Conditioner, Parking, Accessibility, Guest Services, Child Friendly, Heating, Internet, Laundry, Wheelchair Accessible, Business Services, Bedding/Linens, Wellness Facilities, Bar, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Alest Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The Alest Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.