Is this Mercure Pangkalan BUN pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Pangkalan BUN have a swimming pool?

Yes, this Mercure Pangkalan BUN has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Pangkalan BUN?

Best-rates for the Mercure Pangkalan BUN starts from $48 per night with includes Balcony/Terrace, Wellness Facilities, Internet, Pool, Bar, Guest Services, Restaurant, Parking, Designated Smoking Area, Spa, Entertainment, Breakfast, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Pangkalan BUN a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Pangkalan BUN wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Pangkalan BUN has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Pangkalan BUN?

Based on the information reported by the owner or manager, the Mercure Pangkalan BUN indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Pangkalan BUN?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Pangkalan BUN are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Pangkalan BUN | Hotel in Pangkalan Bun

| 9.0 (36 Reviews) | 1 Bathroom

Pangkalan Bun Hotel | Mercure Pangkalan BUN

Hotel in Pangkalan Bun

Family-friendly hotel with 2 restaurants and 2 outdoor pools
Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, 2 bars/lounges, spa services, and a children's pool are onsite.
Change of towels is available on request.
This Pangkalan Bun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Eco-friendly toiletries

Bedroom

Recycling

Water-efficient showers only

Bulk dispenser for toiletries

Eco-friendly cleaning products provided

Energy-saving switches

LED light bulbs

Breakfast

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 200000 per person

2 bars/lounges

2 restaurants

Parking

Free valet parking on site

Free secured, covered self parking on site

Activities

2 outdoor pools

Full-service spa

Playground

Children's pool

General

ATM/banking services

English

Indonesian

Comprehensive recycling policy

At least 80% lighting from LEDs

No plastic drinking straws

Biodegradable drinking straws

At least 80% of food locally-sourced

Designated smoking areas (fines apply)

Humane treatment of captive wild animals

Communal living room

Vegan dining options

Biodegradable coffee stirrers

Locally-owned & organized tours & activities

Local artist showcase

100% renewable energy

Vegetarian dining options

Comprehensive food waste policy

Reusable cups only

No plastic soda bottles

Reusable tableware only

At least 80% organic food

No plastic water bottles

No plastic coffee stirrers

Guest Services

Playground

2 outdoor pools

Laundry facilities

Children's pool

Concierge services

Porter/bellhop

Change of towels (on request)

Luggage storage

Change of bedsheets (on request)

24-hour front desk

Laundry facilities

Internet

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Outdoor entertainment area

Terrace

Spa

Sauna

Massages

Spa open daily

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding.

Payment Policy

Fee for buffet breakfast: approximately idr 200000 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property uses a grey water recycling system

Reviews

Marcela

Sep 19, 2025 12:35:00 PM

Review Score: 8

Summary: The hotel facilities are excellent. Comfortable room, great spa, wonderful breakfast options. But… service is poor. Room service is excruciatingly slow. We had to call three times for a beer. Service at breakfast is sloppy. Twenty minutes after we arrived, we had finished eating and coffee was still missing. We claimed twice but staff were joking next to the coffee machines. Only when their boss intervened did they start making it. Still, there are not many options in Pankalang Bun. If only they trained their staff better it would be a great choice.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 Double Bed Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1
Premium Room, 1 Double Bed (Superior) Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 Double Bed Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1
Executive Suite, 1 Double Bed Room Size: m² 1 Double Bed	General Bathrobes, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Presidential Suite, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1
Premium Room, 2 Twin Beds (Superior) Room Size: m² 2 Twin Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2