Is this Sunter hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sunter hotel have a swimming pool?

Yes, this Sunter hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sunter hotel?

Best-rates for the Sunter hotel starts from $75 per night with includes Balcony/Terrace, Sports/Activities, Bar, Guest Services, Kitchen, Laundry, Pool, TV, Accessibility, Bedding/Linens, Spa, Breakfast, Internet, Air Conditioner, Parking, Wheelchair Accessible, Business Services, Wellness Facilities, Toiletries, Designated Smoking Area, Restaurant, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sunter hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sunter hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sunter hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sunter hotel?

Based on the information reported by the owner or manager, the Sunter hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sunter hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sunlake Waterfront Resort and Convention | Hotel in Jakarta

| 7.8 (155 Reviews) | 1 Bathroom

Sunter Hotel | Sunlake Waterfront Resort and Convention

Hotel in Sunter, Jakarta

Luxury hotel with 4 restaurants and a fitness center
This hotel features 4 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Sunlake Waterfront Resort and Convention offers 228 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Jakarta hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Toothbrush and toothpaste

Hair dryer

Towels

Bidet

Bedroom

Air conditioning (climate-controlled)

Blackout drapes/curtains

Bed sheets

Iron/ironing board (on request)

Slippers

Desk

Laptop-compatible safe

Electrical adapters/chargers

Phone

Breakfast

4 restaurants and 1 coffee shop/cafe

1 poolside bar and 1 bar

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 125000 for adults and IDR 65000 for children

24-hour room service

Free bottled water

Free tea bags/instant coffee

Minibar

Electric kettle

Parking

Free uncovered self parking on site

Accessibility

Elevator

Activities

Canoeing

Fishing

Kayaking

Hiking/biking trails

Bike parking

Fitness classes

Sauna

Children's pool

Bicycle rentals

Outdoor pool

Spa services

Playground

Tennis

Fitness center

Mini golf

Outdoor tennis court

Entertainment

Cable channels

Premium channels

42-inch flat-screen TV

General

Meeting rooms

Business center

Conference space

Free newspapers in lobby

Ballroom

Elevator

Gift shop/newsstand

Vending machine

Front-desk safe

Banquet hall

English

Indonesian

Designated smoking areas (fines apply)

Guest Services

Snack bar/deli

Children's pool

Children's games

Outdoor pool

Laundry facilities

Playground

Mini golf

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Outdoors

Garden

Pool sun loungers

Terrace

Balcony

Spa

Reflexology

Massage/treatment rooms

2 treatment rooms

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 10 pm minimum check-in age: 17

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately idr 125000 for adults and idr 65000 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jeff

Dec 21, 2025 05:32:05 PM

Review Score: 6

Summary: Booked a room for 3 people, 1 double and single, but only the double was available, management made up a trundle bed to accommodate the extra person. The shower was dirty with mould.

See All Reviews

Room Arrangement

Room Info	Facilities
Family Suite Room Size: 602 square feet m² 2 Queen Bed and Double Bed	General Square feet - 602, Number of living rooms 0, Ping - 17, Number of bedrooms - 1, Shower only, Lake view, Square meters - 56, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Ambassador Suite Room Size: 689 square feet m² 1 King Bed	General Square feet - 689, Ping - 19, Square meters - 64, Number of living rooms 0, Separate bathtub and shower, Number of bedrooms - 1, Lake view, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Junior Suite Room Size: 603 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 603, Shower/tub combination, Ping - 17, Number of bedrooms - 1, Bed count minimum 1, Square meters - 56, Bed count maximum 1, City view
Deluxe Room Room Size: 581 square feet m² 1 King Bed	General Square meters - 54, Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Ping - 16, Shower only, Square feet - 581, Bed count minimum 1, Bed count maximum 1
Deluxe Family Room Size: 602 square feet m² 2 Queen Beds	General Square feet - 602, Number of living rooms 0, Ping - 16.92, Number of bedrooms - 0, Shower only, Lake view, Square meters - 56, Roll-in shower, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Executive Family Room Size: 581 square feet m² 2 King Bed and Double Bed	General Square meters - 54, Number of living rooms 0, Number of bedrooms - 0, Ping - 16, Shower only, Square feet - 581, Lake view, Bed count minimum 2, Bed count maximum 2
Oriental Suite Room Size: 624 square feet m² 1 King Bed	General Square feet - 624, Number of living rooms 0, Ping - 17.54, Number of bedrooms - 0, Shower/tub combination, Square meters - 58, Lake view, Bed count minimum 1, Bed count maximum 1, City view
Executive Room Room Size: 603 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 603, Ping - 17, Shower only, Bed count minimum 1, Square meters - 56, Bed count maximum 1
Royal Suite Room Size: 667 square feet m² 1 King Bed	General Square feet - 667, Ping - 18.74, Number of living rooms 0, Square meters - 62, Separate bathtub and shower, Kitchenette, Microwave, Lake view, Refrigerator, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Executive Room Size: 581 square feet m² 2 Double Bed and King Bed	General Square meters - 54, Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Ping - 16, Shower only, Square feet - 581, Bed count minimum 2, City view, Bed count maximum 2
Sunlake Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Separate bathtub and shower, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, City view